Remittance Operations Specialist: Processes & Optimization

OCBC Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

OCBC Malaysia is seeking a Payment Operations Specialist to ensure the smooth flow of transactions and support customers. The role is onsite at Menara GE2 in Kuala Lumpur, offering a fast-paced environment and opportunities to drive improvements across payment processes.

The ideal candidate has a degree in finance/business/operations and at least 2 years in payment operations or banking, with strong analytical, communication, and detail-oriented skills.

Qualifications

• Degree in finance, business or operations required.
• Strong analytical and problem-solving abilities with high attention to detail.
• Excellent communication and interpersonal skills for diverse stakeholders.

Responsibilities

• Investigate and resolve payment-related issues and discrepancies.
• Collaborate with internal teams to implement process improvements and new initiatives.
• Analyze data and trends to identify opportunities for growth and optimization.
• Develop and maintain relationships with external partners and stakeholders.
• Provide training and support to colleagues to ensure seamless operations.

Skills

Analytical thinking

Problem-solving

Attention to detail

Communication skills

Interpersonal skills

Education

Bachelor's degree in Finance/Business/Operations

Job description

OCBC Malaysia is seeking a Payment Operations Specialist to ensure the smooth flow of transactions and support customers. The role is onsite at Menara GE2 in Kuala Lumpur, offering a fast-paced environment and opportunities to drive improvements across payment processes.

The ideal candidate has a degree in finance/business/operations and at least 2 years in payment operations or banking, with strong analytical, communication, and detail-oriented skills.