Payment Operations Specialist – Data-Driven Finance

OCBC Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

OCBC Malaysia is seeking a Payment Operations Specialist to ensure smooth transaction flows in a fast-paced banking environment. You will investigate payment issues, work with internal teams, and build strong relationships with external partners.

The ideal candidate holds a finance/business/ops degree, has at least 2 years in payment operations or banking, and demonstrates meticulous attention to detail, analytical thinking and clear communication.

Qualifications

• A degree in finance, business, or operations.
• At least 2 years of experience in payment operations, banking, or related field.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Investigate and resolve payment-related issues and discrepancies.
• Collaborate with internal teams to implement process improvements and new initiatives.
• Analyze data and trends to identify opportunities for growth and optimization.
• Develop and maintain relationships with external partners and stakeholders.
• Provide training and support to colleagues to ensure seamless operations.

Skills

Meticulous

Analytical

Problem-solving

Communication

Interpersonal skills

Education

Finance/Business/Operations degree

Job description

OCBC Malaysia is seeking a Payment Operations Specialist to ensure smooth transaction flows in a fast-paced banking environment. You will investigate payment issues, work with internal teams, and build strong relationships with external partners.

The ideal candidate holds a finance/business/ops degree, has at least 2 years in payment operations or banking, and demonstrates meticulous attention to detail, analytical thinking and clear communication.