Payment Operations Specialist - Drive Transaction Excellence

OCBC e2 Power Sdn Bhd; Malaysia; On-site; MYR 67,000 - 106,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Community initiatives

Learning and professional development

Job summary

OCBC Bank is seeking a Payment Operations Specialist to ensure the smooth flow of payment transactions. The role focuses on resolving issues, collaborating with internal teams, and driving process improvements in a fast-paced banking environment.

You will analyze data, build partner relationships, and provide training to colleagues to maintain high-quality operations. A finance or operations degree and 2+ years of experience are preferred.

Qualifications

• A degree in a relevant field (finance, business, or operations).
• At least 2 years of experience in payment operations, banking, or related field.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Investigating and resolving payment-related issues and discrepancies.
• Collaborating with internal teams to implement process improvements and new initiatives.
• Analyzing data and trends to identify opportunities for growth and optimization.
• Developing and maintaining relationships with external partners and stakeholders.
• Providing training and support to colleagues to ensure seamless operations.

Skills

Analytical skills

Problem-solving

Communication skills

Attention to detail

Education

Degree in finance or related field

Job description

OCBC Bank is seeking a Payment Operations Specialist to ensure the smooth flow of payment transactions. The role focuses on resolving issues, collaborating with internal teams, and driving process improvements in a fast-paced banking environment.

You will analyze data, build partner relationships, and provide training to colleagues to maintain high-quality operations. A finance or operations degree and 2+ years of experience are preferred.