Remittance COE: Payments Operations Specialist

ocbc; Malaysia; In loco; MYR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

OCBC is seeking a Payment Operations Specialist to ensure the smooth flow of payment transactions and deliver exceptional service to customers. You will join a dynamic team and have opportunities to develop skills in a fast-paced environment.

In this role you will investigate payment-related issues, collaborate with internal teams and external partners, analyze data for opportunities, and support process improvements to optimize operations and growth.

Competenze

• A degree in a relevant field, such as finance, business, or operations.
• At least 2 years of experience in payment operations, banking, or a related field
• Strong analytical and problem-solving skills, with attention to detail and accuracy
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
• Ability to work in a fast-paced environment, with a focus on delivering high-quality results

Mansioni

• Investigating and resolving payment-related issues and discrepancies
• Collaborating with internal teams to implement process improvements and new initiatives
• Analyzing data and trends to identify opportunities for growth and optimization
• Developing and maintaining relationships with external partners and stakeholders
• Providing training and support to colleagues to ensure seamless operations

Conoscenze

Analytical

Problem-solving

Communication

Stakeholder management

Formazione

Finance degree

Business degree

Operations degree

Descrizione del lavoro

OCBC is seeking a Payment Operations Specialist to ensure the smooth flow of payment transactions and deliver exceptional service to customers. You will join a dynamic team and have opportunities to develop skills in a fast-paced environment.

In this role you will investigate payment-related issues, collaborate with internal teams and external partners, analyze data for opportunities, and support process improvements to optimize operations and growth.