Regional Senior Specialist, Project Delivery

ZUS COFFEE; Subang Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

ZUS COFFEE is seeking an experienced Project Manager to drive technology projects from plan to launch. You will translate objectives into roadmaps, coordinate cross-functional teams, and ensure delivery stays on track.

In this role you will govern projects per PMO standards, manage risks and dependencies, report progress to stakeholders, and continuously improve delivery processes within a fast-moving retail/tech environment.

Qualifications

• Bachelor's degree in technology, business, engineering or related field.
• Typically 4–6 years of experience delivering cross-functional technology projects.
• Strong planning, governance, risk management and structured reporting.
• Experience coordinating technical teams, stakeholders and external vendors.
• Autonomous, able to navigate ambiguity and drive delivery in a fast-moving environment.
• Experience improving delivery processes or building team capabilities.
• Familiarity with Jira and PMO environments; PMP/PRINCE2/Agile certifications are an advantage.

Responsibilities

• Drive end-to-end project execution from plan to launch.
• Translate objectives into roadmaps, milestones, deliverables and accountabilities.
• Manage projects in line with PMO governance, including stage gates, approvals, documentation and delivery standards.
• Track scope, timelines and delivery health with reports, RAID logs and status updates.
• Lead project kick-offs, planning sessions and milestone reviews with cross-functional teams.
• Lead post-implementation reviews and capture lessons learned to improve delivery.

Education

Bachelor's Degree

PMP/PRINCE2/Agile certs

Tools

Jira

Job description

Drive technology projects from plan to launch - bringing teams together, solving problems and keeping delivery on track.

• Project Plans That Move: Drive end-to-end project execution, translating objectives into clear roadmaps, milestones, deliverables and accountabilities.
• Delivery Discipline: Manage projects in line with PMO governance, including stage gates, approvals, documentation and delivery standards.
• Project Visibility: Track scope, timelines and delivery health. Maintain project reports, RAG status and RAID logs to keep stakeholders informed.
• Proactive Risk Management: Identify delivery risks, manage issues and dependencies, develop mitigation plans and escalation challenges with clear recommendations.
• Cross-Functional Alignment: Lead project kick-offs, planning sessions and milestone reviews. Keep teams aligned, decisions moving and action items closed.
• Continuous Improvement: Lead post-implementation reviews, capture lessons learned and recommend improvements to project delivery and governance practices.

Qualification and Experience

• A Bachelor's Degree in Technology, Business, Engineering or a related field.
• Typically 4-6 years of experience in project management, with a strong track record delivering complex, cross-functional technology projects.
• Strong project planning, governance, risk management and structured reporting capabilities.
• Experience coordinating technical teams, business stakeholders and external vendors.
• Ability to operate autonomously, navigate ambiguity and drive delivery in a fast-moving environment.
• Experience improving delivery processes or building team capabilities.
• Familiarity with Jira and PMO environments. PMP, PRINCE2 or Agile certifications are an advantage.
• Experience in F&B, Retail, technology implementation or operationally complex environments is a plus.
• Structured. Proactive. Hands-on. A delivery-focused problem solver.