Manager - Project & Service Delivery

Hartalega; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hartalega is seeking an experienced IT Project Manager to lead end-to-end delivery of complex technology initiatives in Malaysia. You will guide cross-functional teams, align project goals with business strategy, and manage budgets, risks, and stakeholder expectations across departments.

The ideal candidate has 8+ years in IT with 5+ years in project management and at least 3-5 years in a leadership role, familiar with Agile and Waterfall approaches.

Qualifications

• Bachelor's Degree in PM/Engineering/IT or related field.
• 8+ years IT experience with at least 5 years in project management.
• 3-5 years in managerial role with people management.
• Experience across IT domains (operations, infra, cybersecurity, consulting).
• Proven track record delivering large-scale, multi-stakeholder projects.
• Experience with Agile and Waterfall or hybrid methods.
• Budget management, vendor negotiation and contract oversight.

Responsibilities

• Manage end-to-end delivery of IT projects from initiation to closure.
• Lead cross-functional teams, coordinate resources, manage budget.
• Apply PM methodologies to mitigate risk and maintain stakeholder communication.
• Plan, execute and close projects within scope, time, budget and quality.
• Define scope, governance and stakeholder engagement plans.
• Develop and lead detailed project plans, monitor milestones and budgets.
• Manage relationships with stakeholders and vendors for delivery.

Skills

Leadership

Stakeholder engagement

Budget management

Risk management

Agile & Waterfall

Cross-functional teamwork

Vendor negotiation

Education

Bachelor's Degree in Project Management, Engineering, Information Technology, or related discipline

Job description

• The IT project manager is responsible for managing the end-to-end delivery of projects from initiation and planning to execution, monitoring, and closure, ensuring they are completed on time, within budget and to the required quality standards.
• Lead cross-functional teams, coordinating resources, managing budget and ensure project goals align with business objectives. This role requires leading cross-functional project team, strong leadership, strategic thinking, and the ability to manage stakeholder expectations in dynamic environments.
• Apply structured project management methodologies to mitigate risk, resolve issues and maintain strong communication channels with stakeholders at all levels. Success in this position depends on the ability to balance technical understanding with business needs, navigate dynamic environments and build collaborative relationships across departments.
• Responsible for planning, executing, and closing projects while ensuring they meet agreed scope, time, budget, and quality standards. PMs act as the bridge between stakeholders and the project team, ensuring alignment of objectives, managing risks, and driving successful delivery.
• Define project scope, objectives, governance and stakeholder engagement plans in alignment with business and IT strategies.
• Develop and lead detailed project plans, ensuring deliverables are met on time, within scope and to quality standards.
• Track progress against agreed milestones, budgets and quality metrics, applying change control processes as needed.
• Manage relationships with internal stakeholders, cross-functional teams, and vendors to ensure effective collaboration and delivery.

REQUIREMENTS

• Bachelor’s Degree in Project Management, Engineering, Information Technology, or related discipline.
• Minimum 8 years of total professional working experience in IT, with at least 5 years of progressive project management experience
• Minimum 3-5 years in managerial or team lead role, with proven people management and stakeholder engagement skills.
• Experience across multiple IT domains such as IT Operations, Infrastructure Management, Cybersecurity, Consulting, related field.
• Proven track record of delivering large-scale, multi-stakeholder projects ahead of schedule, within budget, and to specification.
• Experience with both Agile and Waterfall methodologies (or hybrid frameworks).
• Prior experience in budget management, vendor negotiation, and contract oversight.