Regional HR Leader: Malaysia, Thailand & Philippines

StoreHub; Kuala Lumpur; Sur place; MYR 120 000 - 170 000; Plein temps

Résumé du poste

StoreHub is seeking a Regional HR Manager to lead day-to-day People operations across Malaysia, Thailand, and the Philippines. You will work with Coaches, the CEO's Office, Heads of Departments, and a regional HR team to drive people initiatives.

You will guide employee relations, probation, performance, and PIP processes, ensuring proper documentation and confidentiality. The role balances business needs with employee experience and risk management.

Qualifications

• 7+ years of experience in HR Management, HR Business Partnering, or a similar generalist role.
• 2+ years of experience leading HR team members.
• Strong knowledge of Malaysian employment and labour practices.
• Experience managing or supporting employee relations cases involving external authorities such as JTKSM is a strong advantage.
• Experience supporting more than one country or working closely with regional HR teams; exposure to Thailand and/or the Philippines is preferred.

Responsabilités

• Manage the regional HR team, including HR Generalists and HR operations support.
• Act as the day-to-day HR partner to Coaches and leaders across Malaysia, Thailand, and the Philippines.
• Guide and manage employee relations matters, including performance issues, misconduct, grievances, workplace conflicts, disciplinary matters, and terminations.
• Coach managers on handling difficult conversations, documentation, performance concerns, and employee-related decisions clearly and consistently.
• Ensure probation, performance management, and PIP processes are completed properly, on time, and with proper documentation.
• Oversee core employee lifecycle processes including onboarding, confirmation, changes in employment, transfers, exits, and employee records.
• Coordinate HRIS, benefits, statutory requirements, and People operations with country HR owners and relevant supporting teams.
• Maintain clear and practical HR policies, templates, trackers, documentation, and process guidance.
• Identify recurring People risks, capability gaps, and process failures, then propose practical solutions.
• Partner with senior leaders on People matters, balancing business needs, employee experience, and organisational risk.
• Support company-wide People priorities including Coach capability, employee communication, culture, and process improvement.
• Drive improvements to HR processes and policies that make the team faster, clearer, and more effective.
• Handle sensitive employee and business matters with a high level of discretion and confidentiality.

Connaissances

HR leadership

Employee relations

Performance management

Policy development

Cross-country coordination

Stakeholder management

Confidentiality

Communication

Problem solving

People analytics

Outils

HRIS

Description du poste

StoreHub is seeking a Regional HR Manager to lead day-to-day People operations across Malaysia, Thailand, and the Philippines. You will work with Coaches, the CEO's Office, Heads of Departments, and a regional HR team to drive people initiatives.

You will guide employee relations, probation, performance, and PIP processes, ensuring proper documentation and confidentiality. The role balances business needs with employee experience and risk management.