Recruiter Executive (Workforce Management) - SPX Express, People Team

Shopee Mobile Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Shopee Malaysia Sdn Bhd is seeking a People Operations professional to coordinate foreign worker applications, onboarding, and documentation. You will liaise with vendors, stakeholders and authorities to ensure timely, compliant processing.

In addition, you will manage contracts with vendors and recruitment partners, oversee day-to-day BPO hiring, and support workforce reporting and ad-hoc projects. A relevant degree and 2+ years’ experience are preferred.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 2 years in a recruitment agency or similar with stakeholder management and contract administration.
• Strong communication, attention to detail, and analytical problem-solving.
• Proficiency with Google Sheets, Docs and Slides.

Responsibilities

• Coordinate foreign worker applications, recruitment, documentation, and onboarding.
• Liaise with vendors, internal stakeholders, and relevant authorities to ensure timely processing and compliance.
• Manage vendor contracts, onboarding, review, renewal, and documentation.
• Coordinate with internal stakeholders and vendors to ensure timely contract execution and renewal.
• Manage daily BPO hiring requirements, including manpower requests, recruitment, onboarding, and deployment.
• Maintain accurate records and provide reports on contracts, vendors, hiring, and workforce matters.

Skills

Communication skills

Attention to detail

Analytical skills

Problem solving

Self-motivation

Quick learning

Education

Bachelor's degree in HR/Business Admin

Tools

Google Sheets

Google Docs

Google Slides

Job description

The People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee's growth, and as our business expands, so does the need to develop and support our employees.

Job Description:

• Coordinate foreign worker applications, recruitment, documentation, and onboarding.
• Liaise with vendors, internal stakeholders, and relevant authorities to ensure timely processing and compliance.

Contract Management

• Manage vendor contracts, including onboarding, review, renewal, and documentation.
• Coordinate with internal stakeholders and vendors to ensure timely contract execution and renewal.
• Manage day-to-day relationships with recruitment agencies and BPO vendors.
• Monitor vendor performance, manpower fulfilment, and service delivery to meet business requirements.

BPO Hiring & Workforce Management

• Manage daily BPO hiring requirements, including manpower requests, recruitment, onboarding, and deployment.
• Work with business units to monitor headcount and manage agent contract renewals to ensure operational continuity.

Reporting & Ad-hoc Support

• Maintain accurate records and provide reports on contracts, vendors, hiring, and workforce matters.
• Support ad-hoc manpower-related projects and operational initiatives as required.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Ideally, have at least 2 years of experience in a recruitment agency or a similar role focusing on stakeholder management and contract administration
• Willing to learn and possess the right motivation and drive for the role scope
• Demonstrate strong communication skills, self-reliance, quick learning ability, meticulous attention to detail, and adept analytical and problem-solving capabilities
• Proficient in utilizing Google tools like Sheets, Docs, and Slides

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region's e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region's e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

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