Receptionist (1-Year Contract)

Vinda; Klang City; On-site; MYR 20,000 - 31,000; Full time

Job summary

Jora Malaysia is seeking a Receptionist / Office Services Assistant to manage front office functions with professionalism and courtesy, maintaining a neat lobby and supporting office facilities and administration tasks according to established procedures.

Key duties include handling calls, greeting visitors, coordinating mail and courier services, arranging transportation for visitors, assisting with interviews, and ensuring smooth day-to-day office operations within budget constraints.

Qualifications

• At least SPM qualification or equivalent, Certificate, or Diploma in Front Office, Administrative Support, or a related field.
• Fresh Graduates are welcomed to apply.
• Good computer skills in a Microsoft Windows application.
• Good command and skill in both oral and written Bahasa Malaysia and English.

Responsibilities

• Handling incoming phone calls in a professional and courteous manner; provide information, transfer calls, and forward messages.
• Greet and direct visitors to the appropriate associate.
• Maintain the front reception and lobby area in a tidy, organized, and aesthetically pleasing state.
• Coordinate incoming mail and courier; ensure proper distribution to respective associates.
• Coordinate outgoing mails and monitor courier usage and billing.
• Assist with arranging taxis for visitors and associates.
• Manage walk-in candidates for interviews, including distribution of applications.
• Support day-to-day office operations, including office supplies, pantry, equipment, conference services, and print/copy services.
• Coordinate reception area supplies and equipment inventory and reordering.

Skills

Good communication in Bahasa Malaysia

Good command of English

Microsoft Windows proficiency

Education

SPM or equivalent

Certificate / Diploma in Front Office / Administrative Support

Tools

Microsoft Windows

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Receptionist / Office Services Assistant is responsible for the overall activities in handling front office function in a professional and courteous manner, maintaining the appearance of the front reception and lobby area, to assist and support office facility and administration tasks providing timely and effective agreed services to the business following established procedures.

You will play an important role in:

• 1. Handling and answering incoming phone calls in a professional and courteous manner, including to determine necessary action such as provide necessary information to callers, transfer calls as necessary, take readable & forward to respective associate and activate the night ring button at the end of the day (calls routed to Security).
• 2. Greeting of visitors. Greet and direct each visitor in a professional and courteous manner. them to the associate they wish to see or notify the associate that there is a visitor waiting, whichever appropriate.
• 3. Maintaining the appearance of the front reception and lobby area. Ensure the Front Office is maintained in an orderly and aesthetically pleasing manner, tidy, always organized and cleanliness. Work closely with the administrative cleaners at maintaining conference, meeting and discussion rooms cleanliness and tidiness.
• 4. Facilitating the efficient flow of incoming mail / courier. Ensures that in-coming couriers / mails are segregated to respective associates, department & section promptly at their 'in-box' before end of the day.
• 5. Co-ordinating outgoing mails via dispatch, courier services from associates before end of the day. To monitor usage and billing of the courier services.
• 6. Assisting with arrangement of cabs for visitors / associates.
• 7. Assisting in managing walk in candidates for interview, including distributing application forms.
• 8. Providing support and manage the day-to-day operations of an office location providing a variety of office services to ensure that the organization’s current and future administrative needs are met on time, according to established standards and within established budgets. May include office assistance on office supplies, pantry supplies & equipment, conference services, cafeteria, reception and print & copy services and postal services.
• 9. Coordinating the receive, storage and issuance of stationery and office supplies and pantry supplies, incl. inventories, reordering and related maintenance and services of office equipment, e.g., copiers/printers, coffee machine or water cooler machine as needed.
• 10. Performing any duties and task assigned by immediate superior or management from time to time.

To be successful in this role, you will need to have:

At least SPM qualification or equivalent, Certificate, or Diploma in Front Office, Administrative Support, or a related field.

Fresh Graduates are welcomed to apply.

Good computer skills in a Microsoft Windows application.

Good command and skill in both oral and written Bahasa Malaysia and English.

Approachability, ability to build rapport with all levels.

Good interpersonal and communication skills.

Maturity to handle confidential information with discretion.

Good practice of a high level of urgency