Receptionist cum Admin

Chemopharm; Selangor; On-site; MYR 24,000 - 42,000; Full time

Job summary

Jora Malaysia is seeking a Receptionist cum Admin to oversee front desk operations and provide essential administrative support for a smooth office workflow. You will welcome visitors, handle calls, manage mail and couriers, and assist with data entry and document preparation.

The role requires a Diploma in Business Administration and 3–5 years of receptionist or related experience, with strong English and Bahasa Malaysia communication skills and a professional, customer-focused demeanor.

Qualifications

• Diploma in Business Administration or related field.
• 3–5 years of receptionist or administrative support experience.
• Excellent communication in English and Bahasa Malaysia; customer-focused attitude.

Responsibilities

• Greet visitors and manage front desk operations professionally.
• Handle calls, messages, mail, and courier arrangements efficiently.
• Provide admin support: filing, scanning, data entry, and document preparation.
• Coordinate meeting room bookings and hospitality for visitors.
• Manage office supplies and liaise with cleaners, vendors and service providers.
• Coordinate domestic and international travel arrangements with cost-conscious budgeting.
• Support safety, security, confidentiality, and non-routine facilities matters.

Skills

Communication

Customer service

Multitasking

Professional demeanor

Education

Diploma in Business Administration

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Are you organized, approachable, and passionate about delivering excellent customer service? We are looking for a Receptionist cum Admin to manage front desk operations and provide administrative support to ensure the smooth running of our office. Join our dynamic team and be part of a collaborative work environment!

Key Responsibilities

1. Front Desk & Visitor Management

Welcome and assist visitors, clients, interview candidates, vendors, and service providers in a professional and friendly manner.

Manage visitor registration, access control, visitor passes and ensure the reception area remains organised and presentable.

Handle incoming calls, take accurate messages, and direct enquiries to the appropriate employee or department.

Manage incoming and outgoing mail, parcels, courier arrangements, and notify recipients promptly.

3. Administrative Support

Provide general administrative support, including filing, scanning, printing, photocopying, data entry, and document preparation.

Maintain accurate records, contact lists, trackers, and administrative documents with proper confidentiality.

4. Meeting Room & Visitor Hospitality

Coordinate meeting room bookings and ensure rooms, equipment, materials, and refreshments are prepared before use.

Support visitor arrangements, welcome signage, parking coordination, and room setup and reset.

5. Office Supplies & Workplace Upkeep

Monitor and replenish pantry supplies, stationery, reception materials, and meeting room consumables.

Coordinate with cleaners, vendors, contractors, and service providers to maintain a clean and well-functioning workplace.

6. Travel Coordination

Process approved domestic & international travel arrangements, including flights, accommodation, transportation, and travel insurance.

Maintain complete travel records and ensure bookings are accurate, timely, and cost-effective.

7. Safety, Security & Operational Support

Support workplace safety, visitor security, access control, and company confidentiality requirements.

Report and raise safety hazards, security concerns, facility issues, visitor incidents, or other non-routine matters promptly.

Requirements

Minimum Diploma in Business Administration, Office Management, or any other related field.

At least 3–5 years of experience in receptionist, front desk, customer service, call centre, or administrative support roles.

Good communication skills in English and Bahasa Malaysia, with a pleasant, presentable, professional, and customer-focused attitude.

Proficient in Microsoft Office (Outlook, Word, and Excel) with good organizational and multitasking skills.

Responsible, detail-oriented, and able to handle confidential information with professionalism and discretion.