Administration & Customer Service Executive

URBAN ACE PROPERTY MANAGEMENT; Kuala Lumpur; On-site; MYR 33,000 - 50,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Annual leave

Medical coverage

Dental coverage

Hospitalization insurance

Surgical insurance

Free parking

Job summary

URBAN ACE PROPERTY MANAGEMENT is seeking an Administration & Customer Service Executive to greet visitors and provide a welcoming, professional first impression. You will manage the reception, direct guests, and assist with inquiries in a courteous manner.

The role requires strong English and Bahasa Malaysia communication, a day shift from 10am to 6pm, and a six-day work week with one weekday off. Prior reception/customer service experience is a plus.

Responsibilities

• Greeting and assisting all visitors, guests, and customers with warmth and professionalism
• Managing the reception/information counter and ensuring it is always presentable
• Providing accurate directions and information as needed
• Answering phone calls and handling inquiries with proper etiquette
• Coordinating with security and other departments when necessary
• Offering general administrative support, including filing and documentation
• Performing other tasks assigned by the management from time to time

Job description

Administration & Customer Service Executive

As an Administration & Customer Service Executive, you will be the frontliner playing a key role in creating a welcoming and professional first impression for our organization.

Key responsibilities

Greeting and assisting all visitors, guests, and customers with warmth and professionalism

Managing the reception/information counter and ensuring it is always presentable

Providing accurate directions and information as needed

Answering phone calls and handling inquiries with proper etiquette

Coordinating with security and other departments when necessary

Offering general administrative support, including filing and documentation

Performing other tasks assigned by the management from time to time

About you

Friendly, professional demeanor with excellent communication skills

Able to communicate in English and Bahasa Malaysia

Day shift availability (10am – 6pm), including weekends and public holidays. Willing to work 6 days work week, with 1 off day on a weekday

Prior experience in reception, hospitality, or customer service is a plus

• EPF, SOCSO & EIS


• Annual leave


• Medical & dental coverage


• Group Hospitalization & Surgical insurance


• Free parking