Receptionist

Ipoh Bali Hotel (M) Sdn Bhd; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel in Malaysia is seeking a Front Officer to join their team in Ipoh. The role involves welcoming guests, managing bookings, and providing information about local attractions. Ideal candidates should have strong communication skills and a professional demeanor. Previous hospitality experience is a plus, and the role offers a monthly salary of RM 1,700 to RM 1,750.

Qualifications

• Previous hospitality experience is advantageous.
• Well-presented and professional appearance.
• Ability to learn on the job.

Responsibilities

• Welcome guests and assist with check-in/check-out procedures.
• Manage online and telephonic bookings.
• Provide guests with general information about the hotel and local attractions.

Skills

Strong written and verbal communication skills

Excellent customer service skills

Flexible hours

Education

High school qualification or equivalent

Tools

Microsoft Office

Job description

Overview

Front Officer

The hotel front desk is responsible for checking guests in and out of the hotel as well as performing administrative tasks such as managing bookings. We are looking for a well-groomed, friendly hotel front desk staff member to welcome guests, manage online and telephonic bookings, and verify guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.

Responsibilities

• Welcome guests and assist with check-in/check-out procedures.
• Manage online and telephonic bookings.
• Verify guests' payment methods during check-in.
• Provide guests with general information about the hotel and local attractions.
• Maintain a professional and courteous demeanor with guests and staff.

Requirements

• High school qualification or equivalent.
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Ability to learn on the job.
• Excellent customer service skills.
• Flexible hours.
• Be able to also work at De Botani Hotel as required by management.

Job Information

• Contract Type: Full-time
• Job Type: Non-Executive
• Experience Level: 1-3 years
• Job Categories: Tourism/Hotels
• Education: SPM, Diploma or Degree
• Language Required: English, Bahasa Malaysia
• Nationality Preferred: Malaysians Only
• All Genders
• Own Transport: None
• Salary & Other Benefits: RM 1,700 to RM 1,750 per month

Kindly contact Mr. Danny or Mr. Rahman for inquiries.