Reception & Visitor Experience Specialist - Flexible Hours

Lixi Culture International (Malaysia) Sdn Bhd; Seri Kembangan; On-site; MYR 23,000 - 35,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Flexi working hours

Salary Increment

Nearby public transportation

Transportation allowances

Job summary

Jora Malaysia is hiring a receptionist to greet visitors and create a positive first impression. You will manage the reception area, keep it tidy and well-stocked, answer and direct phone calls, and handle inquiries from clients, visitors, and staff.

You will maintain a visitor log and issue passes, ensuring security protocols are followed, while coordinating with departments for smooth operations. Responsibilities include assisting with basic customer inquiries, escalating complex issues when

Qualifications

• Greet and welcome visitors in a professional and friendly manner.
• Maintain a tidy, presentable reception area with necessary supplies.
• Answer and direct phone calls, take messages accurately.
• Maintain a visitor log and issue passes following security protocols.
• Coordinate with departments to ensure smooth operations.
• Handle customer inquiries and escalate complex issues.

Responsibilities

• Greet visitors warmly and maintain a professional reception environment.
• Answer incoming calls, route to proper personnel and take messages.
• Assist with basic customer inquiries and provide company information.
• Maintain visitor logs and enforce security procedures.
• Coordinate across departments to ensure smooth office operations.
• Support with information dissemination and general administrative tasks.

Skills

Greet visitors

Reception area management

Phone handling

Visitor logs

Interdepartment coordination

Customer inquiries

Job description

Jora Malaysia is hiring a receptionist to greet visitors and create a positive first impression. You will manage the reception area, keep it tidy and well-stocked, answer and direct phone calls, and handle inquiries from clients, visitors, and staff.

You will maintain a visitor log and issue passes, ensuring security protocols are followed, while coordinating with departments for smooth operations. Responsibilities include assisting with basic customer inquiries, escalating complex issues when