Front Desk Associate

Lixi Culture International (Malaysia) Sdn Bhd; Seri Kembangan; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Flexi working hours

Salary Increment

Nearby public transportation

Transportation allowances

Job summary

Jora Malaysia is seeking a receptionist to greet visitors, manage the reception area, answer phone calls, and coordinate with departments to ensure smooth operations.

You’ll maintain a visitor log, issue passes, and support customer inquiries while upholding security protocols. Flexi hours and company benefits are provided. Prior experience is a plus.

Qualifications

• Greet and welcome visitors in a professional and friendly manner.
• Manage the reception area, ensuring it is tidy, presentable, and well-stocked with necessary supplies.
• Answer and direct phone calls efficiently, take messages accurately, and handle inquiries from clients, visitors, and staff.
• Maintain a visitor log and issue visitor passes, ensuring security protocols are followed.
• Coordinate with various departments to ensure smooth operations and timely dissemination of information.
• Handle customer service inquiries and resolve minor issues, escalating complex problems to the relevant personnel.

Responsibilities

• Greet and welcome visitors warmly, manage the reception area, and ensure a professional and tidy environment.
• Answer incoming phone calls, direct them to the appropriate personnel, and take accurate messages when necessary.
• Assist with basic customer inquiries, provide information about the company and its services, and escalating complex issues to the relevant departments.
• Maintain a visitor log and ensure all security procedures are followed.
• Handle basic inquiries from clients and visitors, offering assistance and directing them to the appropriate resources.
• Coordinate with other departments to ensure smooth office operations and effective communication.

Skills

Greet visitors

Phone handling

Visitor management

Coordination with departments

Customer service

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Greet and welcome visitors in a professional and friendly manner, providing a positive first impression of the company.

Manage the reception area, ensuring it is tidy, presentable, and well-stocked with necessary supplies.

Answer and direct phone calls efficiently, take messages accurately, and handle inquiries from clients, visitors, and staff.

Maintain a visitor log and issue visitor passes, ensuring security protocols are followed.

Coordinate with various departments to ensure smooth operations and timely dissemination of information.

Handle customer service inquiries and resolve minor issues, escalating complex problems to the relevant personnel.

Requirement

• Greet and welcome visitors in a professional and friendly manner, providing a positive first impression of the company.
• Manage the reception area, ensuring it is tidy, presentable, and well-stocked with necessary supplies.
• Answer and direct phone calls efficiently, take messages accurately, and handle inquiries from clients, visitors, and staff.
• Maintain a visitor log and issue visitor passes, ensuring security protocols are followed.
• Coordinate with various departments to ensure smooth operations and timely dissemination of information.
• Handle customer service inquiries and resolve minor issues, escalating complex problems to the relevant personnel.

Responsibility

• Greet and welcome visitors warmly, manage the reception area, and ensure a professional and tidy environment.
• Answer incoming phone calls, direct them to the appropriate personnel, and take accurate messages when necessary.
• Assist with basic customer inquiries, provide information about the company and its services, and escalating complex issues to the relevant departments.
• Maintain a visitor log and ensure all security procedures are followed.
• Handle basic inquiries from clients and visitors, offering assistance and directing them to the appropriate resources.
• Coordinate with other departments to ensure smooth office operations and effective communication.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Flexi working hours
• Salary Increment
• Nearby public transportation
• Transportation allowances