R - E- Commerce Specialist

OTT CREATION MARKETING; Putrajaya; On-site; MYR 45,000 - 73,000; Full time

Job summary

OTT CREATION MARKETING in Putrajaya is seeking a motivated E-commerce & Digital Marketing Support specialist. You will help plan, execute, and optimize online sales activities and user experiences across platforms.

Responsibilities include CMS updates, product listings, banners, SEO optimization, and coordinating with internal teams. 1–3 years of related experience and a diploma are preferred; strong communication and independent work style are essential.

Qualifications

• Diploma or Degree in E-Commerce, Digital Marketing, Business Administration, Marketing, or a related field.
• 1–3 years of experience in e-commerce, digital marketing, or a related role.
• Good understanding of e-commerce platforms, website structure, navigation, and basic UX principles.
• Knowledge of SEO and optimizing product titles, descriptions, and keywords.
• Hands-on with CMS for managing product pages, homepage content, banners, and promotions.
• Basic knowledge of website analytics (e.g., Google Analytics).
• Familiarity with Canva, Photoshop, Illustrator is an added advantage.

Responsibilities

• Support planning, execution, and optimization of e-commerce and digital marketing to drive online sales.
• Manage website content updates, CMS administration, product pages, banners, and online merchandising.
• Monitor website traffic, sales performance, and digital analytics to identify improvements.
• Coordinate with Warehouse, Logistics, Customer Service, and Procurement for smooth operations.
• Plan and execute online campaigns in line with the annual calendar.
• Assist in creating and updating digital marketing materials and visuals.

Skills

E-commerce ops

Digital marketing

SEO basics

UX/UX basics

Content optimization

Education

Diploma/Advanced Diploma

Tools

Canva

Photoshop

Illustrator

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsible for supporting the planning, execution, and optimization of e-commerce and digital marketing activities to drive online sales, improve customer experience, and enhance overall digital performance.

• Support the day-to-day operations and continuous optimization of the company’s e-commerce and digital platforms.
• Manage website content updates, CMS administration, product pages, promotional banners, and online merchandising.
• Monitor website traffic, sales performance, and key digital analytics to identify areas for improvement.
• Manage daily e-commerce and marketplace operations, including product listings, order processing, inventory updates, and promotions.
• Plan and execute online sales campaigns, promotions, and digital marketing activities in line with the annual sales and marketing calendar.
• Coordinate with internal teams including Warehouse, Logistics, Customer Service, and Procurement to ensure smooth and efficient e-commerce operations.
• Assist in optimizing product titles, descriptions, keywords, and online content based on SEO best practices.
• Support the creation and updating of basic digital marketing materials such as banners and promotional visuals.
• Assist the superior with ad-hoc projects and initiatives aimed at improving online traffic, store performance, and sales conversion.

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Key Requirements

• Diploma or Degree in E-Commerce, Digital Marketing, Business Administration, Marketing, or a related field.
• 1–3 years of experience in e-commerce, digital marketing, or a related role.
• Good understanding of e-commerce platforms, website structure, navigation, and basic UX principles.
• Knowledge of SEO and experience in optimizing product titles, descriptions, and keywords.
• Hands‑on experience with CMS for managing product pages, homepage content, banners, and promotions.
• Basic knowledge of website analytics such as Google Analytics and e-commerce platform dashboards.
• Familiarity with Canva, Photoshop, Illustrator, or other design tools is an added advantage.
• Strong coordination, communication, and organizational skills.
• Able to work independently in a fast‑paced, dynamic, and digitally driven environment.

Job Types: Full-time, Permanent

• Opportunities for promotion

Ability to commute/relocate:

• Putrajaya: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• date of birth, expected salary, reason of leaving
• What Content Management System (CMS) are you familiar with ?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• web/content management: 1 year (Preferred)