Quote Analyst

BD Agriculture (Malaysia) Sdn Bhd; Klang City, Port Klang; Sur place; MYR 30 000 - 54 000; Plein temps

Résumé du poste

Big Dutchman is seeking a Quotation Specialist in Malaysia to prepare quotes, coordinate with sales teams, and drive order conversions. You will work with CRM, engineering, purchasing and order management to ensure accurate pricing, specs and timely delivery for customers.

The role requires strong communication in English, plus Mandarin is a plus. Fresh graduates are welcome, with a 5-day work week and permanent contract in Klang.

Qualifications

• English language required for daily communication with customers and internal teams.
• Mandarin proficiency is an added advantage for liaising with Asia clients.

Responsabilités

• Prepare quotes to sales/agents/customers and follow up accordingly.
• Quote product prices, delivery specs and payment terms; offer substitutes when appropriate.
• Use senior knowledge to determine product specs, applications and pricing for projects.
• Collaborate with Customer Solution division and customers to meet changing needs.
• Coordinate with Sales Support- Order Management to convert quotations to orders.
• Ensure paperwork is in place and transfer information to Sales Support- Order Management.
• Jointly handle quotations, CAD drawings, orders or project changes with Sales Support- Order Management.
• Work with Engineering, Article Management and Purchasing for SAN systems.
• Maintain CRM updates for quotation statuses, customer profiles and sales activities.
• Prepare quotation reports and related documentation.
• Provide guidance in purchasing, market information and pricing development as needed.
• Participate in sales meetings and product meetings; attend trainings to maintain knowledge.
• Handle additional administrative duties with Order Management.
• Prepare sales contracts as needed and maintain electronic/hard copy files.
• Exercise teamwork and perform other duties as assigned.

Connaissances

Quotation management

Customer liaison

Sales support

English proficiency

Mandarin beneficial

Outils

CRM software

Documentation handling

Description du poste

Prepare quotes to the sales/agents/customers; follow-up accordingly.

Quoting product prices, delivery specifications and payment terms and offering substitute products where appropriate. (supported by Sales)

Utilizes senior level and customer engineering knowledge and experience to make judgment and discretionary decisions to determine what product specifications, applications, and pricing are necessary for a specific project. Proactively work with Customer Solution division (engineers, order management, claims) and customers to meet their changing business needs and resolve issues.

Work closely with Sales Support- Order Management when realizing a “Quotation” to an Order.

Ensure all the proper paperwork is in place upon acceptance of a proposal/quotation. Responsible to transfer all the required information to Sales Support- Order Management.

Jointly responsible with Sales Support - Order Management for any quotation, CAD Drawing, order or project changes and ensuring updated quotations are present.

Work closely with Engineering, Article Management and Purchasing for Special Products (SAN systems)

Work/Operate with CRM daily to ensure quotation statuses and customer profiles, business development activities are updated and maintained at a regular basis.

Prepare quotation reports (outside CRM) and other documentations and submits to the relevant department, as required

Consistently provides responsive, quality service to our customers. Actively participates in coordinating, analyzing, and acting upon information (including technical information) and feedback of customer needs, pricing, products, competition, and procedures.

May provide guidance and support in purchasing functions, market information, product evaluations and code descriptions, inventory management, pricing development, and other related services. This role is a collaboration between Order Management and Purchase division

Participate in sales meetings and sales workshop programs, as required.

Participate in product meetings, internal department meetings, Customer solution meetings, trainings to enhance and maintain personal and product knowledge

Work with Order Management for all additional assigned administrative duties as necessary (special project based)

Prepare sales contracts as needed.

Maintain proper electronic and hard copy files as required under the guidelines of Customer Solution.

Exercise teamwork spirit and work closely with other colleagues at all times.

Perform any other duties as assigned.

Requirements:

Required Language: English

Candidate with Mandarin proficiency is an added advantage due to the needs to liaise with clients within Asia.

1 year experience in related position.

Fresh graduates are encourage to apply

Thorough understanding and working knowledge of industrial and technical engineering calculations.

How this career benefits you:

This is a permanent role

This is a 5 day work week job

Agriculture, Forestry & Fishing 101-1,000 employees

Big Dutchman with its headquarters in Germany is the recognized global market leader in innovative technology and equipment for modern poultry management since 1938.

Across five continents and in more than 100 countries, Big Dutchman has built upon the success in housing and feeding systems for poultry production, extended the product range to include “easy‑to‑operate” to computer-based management systems, climate solutions and exhaust air treatment systems.

Big Dutchman with its headquarters in Germany is the recognized global market leader in innovative technology and equipment for modern poultry management since 1938.

Across five continents and in more than 100 countries, Big Dutchman has built upon the success in housing and feeding systems for poultry production, extended the product range to include “easy‑to‑operate” to computer-based management systems, climate solutions and exhaust air treatment systems.