Application Engineering Manager

Valmet; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Valmet in Malaysia seeks an Application Engineering Manager to lead the centralized Quotation Hub for Asia Pacific, ensuring fast, accurate and competitive quotes that empower sales teams and customers.

You will build and coach a small team, implement standardized quotation and order processes with CPQ tools, and collaborate with sales, operations, finance, service, and product management to improve order success and customer satisfaction.

Qualifications

• 4–7 years of relevant professional experience in sales support, quotation management, or a related field.
• Experience managing complex quotation processes with significant business impact.
• Experience leading, allocating, and monitoring the work of a small team.
• Strong understanding of quotation, order management, and customer support processes.
• Ability to work closely with cross-functional stakeholders including sales, operations, finance, service teams, and product managers.
• Experience supporting distributors and implementing standardized sales support processes.
• Familiarity with CPQ tools and SFDC-related activities.
• Strong customer focus with the ability to manage issues, complaints, and competing priorities effectively.
• Proven ability to drive process improvements and maintain high standards of documentation and compliance.
• Experience operating across national or regional environments.

Responsibilities

• Lead and manage a centralized Quotation Hub supporting quotation activities across the Asia Pacific region.
• Ensure accurate, competitive, and technically sound quotations that meet customer requirements and internal approval processes.
• Manage the quotation process and act as a key point of contact to support sales activities and customer orders.
• Collaborate with sales representatives, operations, finance, service teams, and product managers to ensure quotation and order accuracy.
• Support customers, distributors, and sales teams by resolving quotation, order, and complaint-related issues.
• Provide technical application and commercial support throughout the quotation-to-order process.
• Define and implement standardized quotation and order-handling processes, including CPQ tool adoption and support.
• Lead onboarding, training, and development programs for team members, distributors, and agents.
• Drive process improvements and maintain structured, traceable documentation and filing practices.
• Monitor quotation volume, hit rates, win/loss trends, SFDC activities, and team workload to support business objectives and customer satisfaction.

Skills

Quotation management

Order management

Sales support

People leadership

Cross-functional collaboration

Customer focus

CPQ tools

SFDC

Process improvement

Documentation & compliance

Tools

SFDC

CPQ tools

Sales systems

Job description

Lead the Future of Quotation Hub as Application Engineering Manager

Are you ready for the next step in your career? Join us as a Application Engineering Manager and play a key role in shaping how quotation and order support is delivered across the Asia Pacific region. You will establish and lead a centralized Quotation Hub, ensuring accurate, timely, and competitive quotations that help customers and sales teams succeed. In this role, you will work closely with sales, product management, operations, finance, distributors, and customers while leading a team that supports business growth and customer satisfaction. If you enjoy combining commercial awareness, technical support, process improvement, and people leadership, this is an opportunity to make a visible impact across the region.

Your responsibilities

• Lead and manage a centralized Quotation Hub supporting quotation activities across the Asia Pacific region.
• Ensure accurate, competitive, and technically sound quotations that meet customer requirements and internal approval processes.
• Manage the quotation process and act as a key point of contact to support sales activities and customer orders.
• Collaborate with sales representatives, operations, finance, service teams, and product managers to ensure quotation and order accuracy.
• Support customers, distributors, and sales teams by resolving quotation, order, and complaint-related issues.
• Provide technical application and commercial support throughout the quotation-to-order process.
• Define and implement standardized quotation and order-handling processes, including CPQ tool adoption and support.
• Lead onboarding, training, and development programs for team members, distributors, and agents.
• Drive process improvements and maintain structured, traceable documentation and filing practices.
• Monitor quotation volume, hit rates, win/loss trends, SFDC activities, and team workload to support business objectives and customer satisfaction.

Expectations from you

• 4-7 years of relevant professional experience in sales support, quotation management, order management, or a related field.
• Experience managing complex quotation processes with significant business impact.
• Experience leading, allocating, and monitoring the work of a small team.
• Strong understanding of quotation, order management, and customer support processes.
• Ability to work closely with cross-functional stakeholders including sales, operations, finance, service teams, and product managers.
• Experience supporting distributors and implementing standardized sales support processes.
• Familiarity with CPQ tools and sales systems, including SFDC-related activities.
• Strong customer focus with the ability to manage issues, complaints, and competing priorities effectively.
• Proven ability to drive process improvements and maintain high standards of documentation and compliance.
• Experience operating across national or regional environments.

To succeed in this role

Success in this role requires strong expertise in quotation and order management, people leadership, and cross-functional collaboration. You will need the ability to balance customer expectations, commercial priorities, and operational requirements while maintaining high standards of quality and responsiveness. Experience driving process standardization, supporting distributor networks, and developing team capabilities will be important. You should also be comfortable working with performance metrics to continuously improve business outcomes.

We Also Expect You To Align With Valmet’s Leadership Principles—practical Behaviors That Guide How We Lead, Collaborate, And Succeed Together

• Take accountability – Act with ownership, set clear expectations, and follow through
• Lead with courage – Champion change, try bold ideas, and learn quickly
• Build on trust – Listen to understand, be open, and create psychological safety
• Collaborate for growth – Work across boundaries, value diverse perspectives, and focus on customer value

We offer

You will join a team responsible for managing quotation and order support activities that have a direct impact on customer satisfaction and business performance across the region. The team works closely with sales, product management, operations, finance, service teams, distributors, and customers to deliver accurate and timely quotations while ensuring efficient order handling. As the leader of the Quotation Hub, you will have the opportunity to shape processes, develop team capabilities, and drive continuous improvements that support business growth. You will work in a collaborative environment where customer focus, operational excellence, and teamwork are central to success. The role also provides the opportunity to influence regional ways of working and contribute to the effectiveness of sales support operations across Asia Pacific.

Valmet offers an inspiring and challenging position with opportunities to contribute to business success while developing professionally. You will work in a collaborative and international environment supported by modern tools, learning opportunities, and a culture that values teamwork, innovation, and continuous improvement.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers; we are uniquely positioned to transform industries toward a regenerative tomorrow.

At Valmet, diversity of thought drives innovation. We are committed to a respectful and inclusive environment, where people can be themselves and are supported to contribute at their best. We welcome applicants from all backgrounds and make hiring decisions based on skills, experience, and potential, never on personal characteristics such as gender, gender identity, age, ethnicity, nationality, disability, neurodiversity, religion, sexual orientation, or political views.

Join the team – and lead the way with us!

www.valmet.com/careers