Project Coordinator

BD Agriculture (Malaysia) Sdn Bhd; Klang City; On-site; MYR 65,000 - 90,000; Full time

Job summary

BD Agriculture (Malaysia) Sdn Bhd is seeking a proactive Project Coordinator to be the primary customer contact through the order and project lifecycle, delivering updates, managing changes, and ensuring customer satisfaction.

You will coordinate with Sales, Logistics, Engineering, QA, Installation, Finance, Purchasing and Warehouse to ensure smooth order processing, accurate documentation, and on‑time handover.

Qualifications

• Degree in Business Administration, Engineering, or related field.
• Strong organizational skills.
• Excellent interpersonal and communication skills.
• Self-driven and proactive.
• Proficiency in ERP and CRM systems; PM tools are a plus.

Responsibilities

• Act as the primary customer contact throughout the order and project lifecycle.
• Respond promptly to enquiries regarding order status, product availability, delivery timelines, and shipment details.
• Coordinate with Sales, Logistics, Engineering, QA, Installation, Finance, Purchasing and Warehouse to ensure smooth order processing.
• Review and validate technical orders, material lists, and CAD drawings for accuracy.
• Support resource planning and ensure teams have required drawings and materials for on-time handover.
• Monitor progress against timelines; track costs and budgets; report performance.
• Oversee complex projects and orders, ensuring timelines, scope, and quality.

Skills

ERP

CRM

Project management

Stakeholder management

Analytical skills

Education

Bachelor's degree in Business Administration or Engineering

Tools

ERP systems

CRM systems

Project management tools

Job description

Act as the primary customer point of contact throughout the order and project lifecycle, providing regular updates, managing changes, and ensuring customer satisfaction.

Respond promptly and professionally to sales/customer enquiries regarding order status, product availability, delivery timelines, and shipment details.

Coordinate and communicate effectively with cross-functional teams (Sales, Logistics, Engineering, QA, Installation, Finance, Purchasing, and Warehouse) to ensure smooth order processing and successful project execution.

Work closely with the Quote Analyst to convert quotations into accurate orders, ensuring technical correctness and alignment with project requirements.

Review and validate technical orders, material lists, and CAD drawings to ensure accuracy before release.

Support resource planning and ensure project and installation teams have the required information, drawings, and materials for successful execution and on‑time handover.

Monitor project progress against timelines, track costs and budgets, and report on performance.

Oversee more complex projects and orders independently, ensuring compliance with timelines, scope, and quality standards.

Prepare and update project documentation, including delivery schedules, progress reports, and meeting minutes.

Facilitate and participate in internal and external meetings, document action items, follow up with responsible parties, and ensure timely completion.

Work with stakeholders to resolve operational challenges, including short shipments, faulty products, warranty claims, or other customer concerns.

Ensure compliance with company processes, workflows, and administrative procedures while maintaining accurate electronic and physical records.

Contribute to process improvements and promote teamwork across departments to enhance efficiency, customer experience, and project success.

Other Functions

Participate in sales meetings, product trainings, and internal department meetings to maintain product and process knowledge.

Support Quotation and Purchasing divisions in market analysis, product evaluations, and forecast development.

Perform additional assigned duties, including special projects

Requirements

Possess a Degree in Business Administration, Engineering, or related field.

Strong organizational skills with the ability to manage both operational and project-based tasks.

Excellent interpersonal and communication skills, both written and verbal.

Self-driven, proactive, and able to adapt in a dynamic environment.

Strong analytical skills with attention to detail, accuracy and and help overcome project obstacles.

Proficiency in ERP and CRM systems, knowledge of project management tools is an advantage.

Ability to prioritize, multitask, and manage high-volume workloads.

Team player with the ability to collaborate across multiple functions.

Customer-first mindset with proven ability to manage client expectations.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following Customer Relationship Management (CRM) systems do you have experience using?
• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have with change management?
• What's your expected monthly basic salary?
• Do you have order processing experience?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a project coordinator?
• How many years of project management experience do you have?

Agriculture, Forestry & Fishing 101-1,000 employees

Big Dutchman with its headquarters in Germany is the recognized global market leader in innovative technology and equipment for modern poultry management since 1938.

Across five continents and in more than 100 countries, Big Dutchman has built upon the success in housing and feeding systems for poultry production, extended the product range to include “easy-to-operate” to computer-based management systems, climate solutions and exhaust air treatment systems.

Big Dutchman with its headquarters in Germany is the recognized global market leader in innovative technology and equipment for modern poultry management since 1938.

Across five continents and in more than 100 countries, Big Dutchman has built upon the success in housing and feeding systems for poultry production, extended the product range to include “easy-to-operate” to computer-based management systems, climate solutions and exhaust air treatment systems.

What can I earn as a Project Coordinator