Quotations & Sales Operations Specialist

Tsubaki Power Transmission (Malaysia) Sdn Bhd; Shah Alam; On-site; MYR 33,000 - 56,000; Full time

Job summary

Tsubaki Power Transmission (Malaysia) Sdn Bhd is seeking a motivated Sales Support professional in Shah Alam to manage customer inquiries and sales quotations. You will coordinate with distributors, dealers and end customers, ensuring complete information for quotes and timely delivery of proposals.

The role involves RFQ coordination, weekly reporting, and close collaboration with the Sales Team to drive wins.

Qualifications

• Experience preparing and issuing quotations.
• Strong communication with customers and distributors.
• Proficient in SharePoint and sales reporting tools.

Responsibilities

• Attend to all incoming enquiries from customers and sales personnel, ensuring that information for quotation preparation is complete and accurate.
• Handle sales enquiries from distributors, dealers, telephone, walk-ins and end customers promptly and professionally.
• Prepare and issue official quotations within the company's turnaround time.
• Request new RFQs from vendors and ensure specifications are clearly communicated.
• Follow up on MTO items and open quotations until closing as Won or Lost.
• Submit weekly order estimation reports to Managers via SharePoint before Monday.
• Review weekly sales activity reports for distributors and dealers to support monitoring.
• Update quotation summaries and related records in SharePoint for accurate sales information.
• Compile and submit Quotation Hit Ratio, Jet Report, and sales activity updates for MOR.
• Attend Sales Operation Meetings and provide updates and follow-ups.
• Maintain documentation of customer enquiries, quotations, RFQs, sales activities, and follow-ups.
• Coordinate with Sales Team, customers, distributors, dealers and vendors for timely processing of enquiries and quotations.

Skills

Customer service

Sales support

Job description

Tsubaki Power Transmission (Malaysia) Sdn Bhd is seeking a motivated Sales Support professional in Shah Alam to manage customer inquiries and sales quotations. You will coordinate with distributors, dealers and end customers, ensuring complete information for quotes and timely delivery of proposals.

The role involves RFQ coordination, weekly reporting, and close collaboration with the Sales Team to drive wins.