Quality System Analyst

Supermicro; Johor; On-site; MYR 60,000 - 120,000; Full time

Job summary

Jora Malaysia is seeking a Quality System Analyst to support the Integrated Management System (IMS), including Quality and Environmental management. You will help implement, maintain, and continually improve processes and documentation.

Responsibilities include planning and conducting internal audits, tracking corrective actions, developing QPs, SOPs, and other IMS documents, and monitoring KPIs. You will collaborate with cross-functional teams to resolve quality, environmental, and compliance

Qualifications

• Bachelor's degree or higher in a relevant field.
• Experience with QMS/EMS/ISMS activities including audits and corrective actions.
• Familiar with ISO standards (e.g., ISO 9001, ISO 14001, ISO 27001).
• Knowledge of CAPA, RCAs, FMEA, and KPIs.

Responsibilities

• Plan, conduct, and document internal audits with action follow-up.
• Maintain and develop IMS documentation (QPs, WIPs, SOPs).
• Review change requests per document control requirements.
• Monitor KPIs and support corrective actions.
• Provide training on IMS requirements and best practices.
• Support audits by customers/regulators/third parties.

Skills

Internal Auditor certification

Lead Auditor certification

CAPA

Root Cause Analysis

FMEA

Risk assessment

KPIs

Problem-solving

Communication skills

Cross-functional teamwork

Document management systems

Education

Bachelor's degree in Engineering, Quality Management, Environmental Science, Information Systems, or related field

Tools

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Quality System Analyst supports the implementation, maintenance, and continual improvement of the Integrated Management System (IMS), including Quality, Environmental, and other applicable management systems. This role involves planning and conducting internal audits, developing and maintaining quality documentation, monitoring performance indicators, and collaborating with cross-functional teams to resolve quality, environmental, and compliance issues.

What will be your main task:

Support the implementation, maintenance, and continual improvement of the Integrated Management System (IMS), including Quality, Environmental, and other applicable management systems

Plan, conduct, document, and follow up on internal audits, including tracking corrective actions through verification and closure

Develop, review, and maintain Quality Procedures (QPs), Work Instruction Procedures (WIPs), Standard Operating Procedures (SOPs), and other IMS documentation

Review and process document change requests in accordance with document control requirements

Monitor and analyze departmental Key Performance Indicators (KPIs) and support corrective and preventive action activities

Support continual improvement initiatives to enhance the effectiveness and efficiency of the IMS

Collaborate with cross-functional teams to resolve quality, environmental, and compliance issues

Provide training and guidance on IMS requirements, procedures, and best practices

Support customer, certification, regulatory, and third-party audits

Maintain current knowledge of applicable ISO standards, regulatory requirements, and industry best practices

What can help you succeed:

Bachelor's degree in Engineering, Quality Management, Environmental Science, Information Systems, or a related field required

Minimum 2 years of relevant experience supporting Quality, Environmental, Information Security, or other Management Systems in a manufacturing and/or high-tech environment

Experience supporting Quality Management System (QMS), Environmental Management System (EMS), or Information Security Management System (ISMS) activities, including audits, document control, corrective actions, or process improvement

Basic to intermediate knowledge of international management system standards such as ISO 9001, ISO 13485, ISO 14001, ISO 27001, AS9100, or IATF 16949

Internal Auditor certification is preferred; Lead Auditor certification is an advantage

Knowledge of quality tools and methodologies, including CAPA, Root Cause Analysis, FMEA, risk assessment, and Key Performance Indicators (KPIs)

Strong analytical, organizational, problem-solving, and communication skills

Ability to work effectively with cross-functional teams, customers, suppliers, and external auditors

Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and document management systems

Ability to manage multiple tasks, prioritize work effectively, and meet project deadlines in a fast-paced environment