Quality Assurance Manager

PA FOOD Sdn Bhd; Kajang; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

International exposure

Career growth

Training opportunities

Career development

Job summary

PA FOOD Sdn Bhd is seeking an experienced QA Manager to lead the Quality Assurance and Food Safety team in our growing food manufacturing operation.

The role focuses on overseeing QA/QC, implementing robust food safety systems, and ensuring compliance with global standards, regulatory requirements, and customer expectations. You will collaborate with Production, R&D, and Management to uphold high quality and safety throughout the supply chain.

Qualifications

• Degree or diploma in a food science related discipline.
• 3+ years QA/QC in food manufacturing, frozen food preferred.
• Experience leading a QA/QC team is a plus.
• Strong knowledge of HACCP, GMP, Halal and food safety systems.
• Experience with BRCGS, FSSC 22000, ISO 22000 or similar standards is advantageous.
• Solid understanding of food manufacturing processes, hygiene, allergen management, and safety requirements.
• Experience handling customer and third-party audits, including international customers.
• Excellent problem-solving, analytical, communication, and leadership skills.
• Able to work independently, take ownership, and make sound quality decisions.
• Good documentation and reporting abilities.
• Experience in frozen food, bakery, ready-to-eat, or convenience food is highly preferred.

Responsibilities

• Lead and manage the Quality Assurance and Food Safety team.
• Develop, implement, maintain, and improve food safety management systems.
• Ensure compliance with HACCP, GMP, Halal, BRCGS/FSSC 22000 and others.
• Monitor quality control from raw material to finished products.
• Review and maintain specifications, HACCP plans, SOPs, and records.
• Coordinate internal, customer, certification body, and regulatory audits.
• Lead investigations into complaints, non-conformities, CAPA root cause analysis.
• Implement traceability, recalls, allergen management, sanitation, pest control.
• Monitor testing requirements across microbiological, chemical, physical analyses.
• Collaborate with Production to identify issues and drive corrective actions.
• Evaluate and approve materials, suppliers, and finished products for quality/safety.
• Ensure compliance with Malaysian regulations for exports and international customers.
• Train QA/QC personnel on food safety, GMP, hygiene, procedures.
• Analyse quality trends and prepare management reports.
• Drive continuous improvement to reduce issues, complaints, wastage.

Skills

Quality Management

Leadership

Audits

Regulatory compliance

Food safety systems

Root cause analysis

Education

Degree/Diploma in Food Science, Food Technology, Microbiology, Chemistry, or a related field

Tools

HACCP

GMP

ISO 22000

BRCGS/FSSC 22000

Job description

We are looking for an experienced and hands-on QA Manager to join our growing food manufacturing team. The successful candidate will be responsible for overseeing our Quality Assurance and Food Safety systems, ensuring that all products consistently meet regulatory, customer, and company standards.

This is a key role within our manufacturing operation, working closely with Production, R&D, Warehouse, Purchasing, and Management to maintain high standards of food safety and product quality.

About the Role

We are looking for an experienced and hands-on QA Manager to join our growing food manufacturing team. The successful candidate will be responsible for overseeing our Quality Assurance and Food Safety systems, ensuring that all products consistently meet regulatory, customer, and company standards.

This is a key role within our manufacturing operation, working closely with Production, R&D, Warehouse, Purchasing, and Management to maintain high standards of food safety and product quality.

Key Responsibilities

• Lead and manage the Quality Assurance and Food Safety team.
• Develop, implement, maintain, and continuously improve the company's food safety management systems.
• Ensure compliance with HACCP, GMP, Halal, BRCGS/FSSC 22000 and other applicable food safety standards.
• Monitor and verify quality control procedures throughout the manufacturing process, from raw material receiving to finished products.
• Review and maintain product specifications, HACCP plans, SOPs, work instructions, quality records, and food safety documentation.
• Manage and coordinate internal, customer, certification body, and regulatory audits.
• Lead investigations into customer complaints, non-conformities, product defects, and food safety incidents, including root cause analysis and corrective/preventive actions (CAPA).
• Ensure effective implementation of traceability, product recall, allergen management, sanitation, pest control, environmental monitoring, and food safety programmes.
• Monitor microbiological, chemical, physical, and other relevant product testing requirements.
• Work closely with Production to identify quality issues and implement effective corrective actions.
• Evaluate and approve raw materials, packaging materials, suppliers, and finished products based on quality and food safety requirements.
• Ensure compliance with Malaysian food regulations and requirements for export markets and international customers.
• Train and develop QA/QC personnel on food safety, quality standards, GMP, hygiene, and relevant procedures.
• Analyse quality trends and prepare regular reports and recommendations for Management.
• Drive continuous improvement initiatives to reduce quality issues, customer complaints, wastage, and product non-conformities.

Requirements

• Degree/Diploma in Food Science, Food Technology, Microbiology, Chemistry, or a related field.
• Minimum 3 years of relevant experience in QA/QC within the food manufacturing industry, preferably with experience in frozen food.
• Experience in managing a QA/QC team is preferred.
• Strong knowledge of HACCP, GMP, Halal and food safety management systems.
• Experience with BRCGS, FSSC 22000, ISO 22000 or similar certification standards will be an advantage.
• Good understanding of food manufacturing processes, quality control, hygiene, allergen management, and food safety requirements.
• Experience handling customer and third-party audits, including international customers, is highly desirable.
• Strong problem-solving, analytical, communication, and leadership skills.
• Able to work independently, take ownership, and make sound decisions on quality and food safety matters.
• Good documentation and reporting skills.
• Candidates with experience in frozen food, bakery, pastry, ready-to-eat, or convenience food manufacturing will be highly preferred.

What We Offer

• Opportunity to take a key role in a growing food manufacturing company.
• Exposure to international customers and export markets.
• A collaborative working environment with opportunities to lead and improve quality systems.
• Career development opportunities within the organisation.