QUALITY ASSURANCE ASSISTANT

Customcraft (M) Sdn Bhd; Shah Alam; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Insurance

Bonus

Training

Travel Allowance

Job summary

Customcraft (M) Sdn. Bhd. in Shah Alam is seeking a Quality Assurance Assistant to support the ISO Management System. You will assist in documentation, audits, CAPA tracking, and staff awareness programs across departments.

The role requires 1 year of ISO documentation or QA experience, fluent Mandarin, English, and Bahasa Malaysia, and strong MS Office skills. The company offers growth opportunities and a supportive team environment in Malaysia.

Qualifications

• Minimum 1 year of working experience in ISO documentation, quality assurance, or related field.
• Proficient in Mandarin, English, and Bahasa Malaysia to liaise with multilingual clients, suppliers, or associates.
• Familiar with ISO Management Systems and documentation procedures will be an added advantage.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Good organizational, communication, and coordination skills.
• Responsible, detail-oriented, and able to work independently with minimal supervision.

Responsibilities

• Assist the MR in ISO Management System compliance with applicable ISO standards and procedures.
• Prepare, control, update, and maintain ISO documents, records, procedures, work instructions, and related documentation.
• Coordinate and monitor document control activities for reviews, approvals, distribution, and archiving.
• Support planning and execution of internal and external ISO audits, including preparation and follow-up actions.
• Assist in monitoring CAPA and ensure timely closure of audit findings and non-compliance issues.
• Liaise with departments to ensure ISO requirements are implemented and followed.
• Assist in staff training and awareness programs related to ISO standards and compliance.
• Prepare management review reports, audit reports, meeting minutes, and other ISO-related reports and presentations.

Skills

Multilingual communication

Documentation

Microsoft Office

Organizational skills

Tools

Microsoft Office

Job description

Assist the Management Representative (MR) in the company’s ISO Management System in compliance with applicable ISO standards and company procedures.

Prepare, control, update, and maintain ISO documents, records, procedures, work instructions, and related documentation.

Coordinate and monitor document control activities to ensure all documents are properly reviewed, approved, distributed, and archived.

Support the planning and execution of internal and external ISO audits, including audit preparation, scheduling, and follow-up actions.

Assist in monitoring corrective and preventive actions (CAPA) and ensure timely closure of audit findings and non-compliance issues.

Liaise with different departments to ensure implementation and compliance with ISO requirements, policies, and procedures.

Assist in conducting staff training and awareness programs related to ISO standards, quality management systems, and compliance requirements.

Prepare management review reports, audit reports, meeting minutes, and other ISO-related reports and presentations.

REQUIREMENTS

Minimum 1 year of working experience in ISO documentation, quality assurance, or related field.

Proficient in Mandarin, English, and Bahasa Malaysia to liaise with multilingual clients, suppliers, or associates.

Familiar with ISO Management Systems and documentation procedures will be an added advantage.

Proficient in Microsoft Office applications (Word, Excel, PowerPoint).

Good organizational, communication, and coordination skills.

Responsible, detail-oriented, and able to work independently with minimal supervision.

Positive working attitude.

Customcraft (M) Sdn. Bhd. (CCMSB), founded in 25th February, 1994 in Shah Alam, Selangor had a humble start with hardly any facilities then, just to conduct equipment servicing for Palm Oil and Oil & Gas Industries.

Today, CCMSB rank as one of the leading edge specialised equipment engineering company in Malaysia, Indonesia and Thailand.

Perks and benefits

• Medical
• Miscellaneous allowance
• Insurance
• Bonus
• Training
• Travel Allowance

What can I earn as a Quality Assurance Assistant