ISO QA Assistant: Training, Medical & Travel Allowance

Customcraft (M) Sdn Bhd; Shah Alam; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Insurance

Bonus

Training

Travel Allowance

Job summary

Customcraft (M) Sdn. Bhd. in Shah Alam is seeking a Quality Assurance Assistant to support the ISO Management System. You will assist in documentation, audits, CAPA tracking, and staff awareness programs across departments.

The role requires 1 year of ISO documentation or QA experience, fluent Mandarin, English, and Bahasa Malaysia, and strong MS Office skills. The company offers growth opportunities and a supportive team environment in Malaysia.

Qualifications

• Minimum 1 year of working experience in ISO documentation, quality assurance, or related field.
• Proficient in Mandarin, English, and Bahasa Malaysia to liaise with multilingual clients, suppliers, or associates.
• Familiar with ISO Management Systems and documentation procedures will be an added advantage.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Good organizational, communication, and coordination skills.
• Responsible, detail-oriented, and able to work independently with minimal supervision.

Responsibilities

• Assist the MR in ISO Management System compliance with applicable ISO standards and procedures.
• Prepare, control, update, and maintain ISO documents, records, procedures, work instructions, and related documentation.
• Coordinate and monitor document control activities for reviews, approvals, distribution, and archiving.
• Support planning and execution of internal and external ISO audits, including preparation and follow-up actions.
• Assist in monitoring CAPA and ensure timely closure of audit findings and non-compliance issues.
• Liaise with departments to ensure ISO requirements are implemented and followed.
• Assist in staff training and awareness programs related to ISO standards and compliance.
• Prepare management review reports, audit reports, meeting minutes, and other ISO-related reports and presentations.

Skills

Multilingual communication

Documentation

Microsoft Office

Organizational skills

Tools

Microsoft Office

Job description

Customcraft (M) Sdn. Bhd. in Shah Alam is seeking a Quality Assurance Assistant to support the ISO Management System. You will assist in documentation, audits, CAPA tracking, and staff awareness programs across departments.

The role requires 1 year of ISO documentation or QA experience, fluent Mandarin, English, and Bahasa Malaysia, and strong MS Office skills. The company offers growth opportunities and a supportive team environment in Malaysia.