QC Officer

Dolly Dim Sum; Kuala Lumpur; On-site; MYR 42,000 - 62,000; Full time

Job summary

Dolly Dim Sum is seeking a detail-oriented Quality Control Officer to oversee HACCP, food safety and halal standards across our kitchen and outlets in Malaysia. You will assist the QA team, perform internal audits, and maintain documentation in a fast-paced F&B environment.

The role requires a Bachelor’s Degree in Food Technology or Food Science and at least 1 year in QC/QA within food manufacturing, with strong attention to detail and independent teamwork.

Qualifications

• Detail-oriented and proactive QC professional.
• Experience with HACCP, GMP and halal compliance is desirable.
• Knowledge of quality assurance procedures and food safety standards.

Responsibilities

• Assist in implementing, monitoring and maintaining HACCP for Central Kitchen operations to ensure compliance with food safety requirements.
• Conduct quality control inspections and monitor operations to ensure compliance with quality standards.
• Perform internal quality audits at central kitchen in line with SOPs, food safety and halal requirements.
• Monitor and verify practices at outlets for safety, hygiene, QA and halal standards.
• Prepare, organize and maintain HACCP documentation (records, forms, checklists, filing).
• Maintain proper filing and documentation control for QA documents for audit readiness.
• Support corrective action follow-up for non-conformances from audits or inspections.
• Coordinate preparation for internal/external audits and halal certification audits when required.
• Perform other QA or halal compliance tasks assigned by management.

Skills

Attention to detail

Proactive

Quality control

Education

Bachelor’s Degree in Food Technology or Food Science

Job description

We are a growing F&B group operating more than 20 restaurant outlets across Malaysia. We are looking for a detail-oriented, responsible and proactive Quality Control (QC) Officer to join our team. This role offers an opportunity to oversee and maintain food quality, safety and hygiene standards across our restaurant operations while ensuring compliance with company procedures and food safety requirements in a dynamic and supportive working environment.
Job Scope / Key Responsibilities:

Assist the QA team in implementing, monitoring, and maintaining the HACCP system for Central Kitchen operations to ensure compliance with food safety requirements.

Conduct quality control inspections and monitor operational activities to ensure products and processes comply with established quality standards.

Perform internal quality audits at central kitchen compliance with company SOPs, food safety standards, and halal requirements.

Monitor and verify operational practices at outlets to ensure compliance with food safety, hygiene, quality assurance, and halal standards.

Assist in preparing, organizing, updating, and maintaining HACCP documentation, including records, monitoring forms, checklists, and filing systems.

Maintain proper filing and documentation control for all quality assurance and related documents to ensure records are organized, accurate, and audit-ready at all times.

Support corrective action follow-up for any non-conformance findings identified during internal audits, inspections, or routine monitoring activities.

Coordinate and assist in preparation for internal audits, external audits, halal certification audits, and regulatory inspections when required.

Perform any other quality assurance or halal compliance related tasks assigned by management from time to time.

Requirements:

Possess a Bachelor’s Degree in Food Technology, Food Science, or related field.

Minimum 1 year of working experience in Quality Control / Quality Assurance within the food manufacturing industry.

Knowledge and hands-on experience in GMP (Good Manufacturing Practice) and HACCP (Hazard Analysis and Critical Control Point) implementation.

Familiar with quality assurance procedures, food safety standards, and compliance requirements.

Able to handle matters related to Halal compliance, documentation, and certification processes.

Responsible, detail-oriented, and able to work independently as well as in a team environment.

Good communication and interpersonal skills.

We are one of Malaysia's fastest growing F&B Groups with 13 years of operating history. Our Group currently operates 14 restaurants in strategically important locations across Klang Valley, Kuantan, Johor Bahru, Penang and with more in the development pipeline. Join us for a rewarding career whether in the kitchen or on the service, where teamwork and a passion for F&B are key to success.

Dolly Dim Sum is one of the most recognizable brands in Halal Dim Sum and we have developed a strong and loyal following amongst our customers for fresh, great tasting dim sum amidst a beautiful ambience.

We are one of Malaysia's fastest growing F&B Groups with 13 years of operating history. Our Group currently operates 14 restaurants in strategically important locations across Klang Valley, Kuantan, Johor Bahru, Penang and with more in the development pipeline. Join us for a rewarding career whether in the kitchen or on the service, where teamwork and a passion for F&B are key to success.

Dolly Dim Sum is one of the most recognizable brands in Halal Dim Sum and we have developed a strong and loyal following amongst our customers for fresh, great tasting dim sum amidst a beautiful ambience.