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KyoChon Sdn. Bhd is seeking a QAQC Senior Executive/Assistant Manager (FHT Certified Trainer) to uphold outlet operations, food safety, quality, and hygiene in line with SOPs and regulations.
The role requires a valid FHT Certified Trainer certification and hands-on experience in food safety training and quality management. The successful candidate will drive QSC evaluations, QA/QC improvements, and cross-functional collaboration with R&D and operations.
We are looking for a QAQC ASSISTANT MANAGER to ensure that our outlet operations, food preparation, product quality, hygiene, and safety standards are consistently maintained in accordance with company SOPs and regulatory requirements.
The ideal candidate must possess a valid FHT (Food Handler Training) Certified Trainer certification, with proven experience in conducting food safety training and implementing quality management systems. Candidates must also have practical knowledge and experience in Food Safety, HACCP, HALAL, Quality, Service & Cleanliness (QSC), GMP, and ISO standards.
Qualifications
Minimum Diploma / Advanced Diploma / Degree in Food & Beverage Services Management, Food Science, Food Technology, Quality Management, or a related field.
Minimum 3 years of working experience in a related QA/QC, Food Safety, or Food & Beverage quality management role.
Must possess a valid FHT (Food Handler Training) Certified Trainer certification.
Proven experience in conducting food handler training and providing guidance on food hygiene and safety practices.
Strong practical knowledge of HACCP, HALAL, GMP, ISO, QSC, and food safety regulatory requirements.
Good understanding of food hygiene, food preparation, food handling, and quality control standards.
Self-disciplined, proactive, and able to work independently with minimal supervision.
Strong communication, interpersonal, and problem-solving skills.
Excellent report-writing skills with the ability to communicate findings and recommendations clearly.
Willing to travel to outlets for audits, training, and quality assessments when required.
Key Responsibilities
Conduct regular Quality, Service & Cleanliness (QSC) evaluations at outlets to ensure food production and operational processes comply with company standards and SOPs.
Prepare and submit QSC and quality evaluation reports accurately within the required timeline.
Identify and report non-compliance, quality issues, and areas for improvement to Management.
Work closely with outlet teams to establish corrective and improvement action plans.
Follow up on corrective action plans and ensure identified issues are resolved within the agreed timeline.
Design, implement, monitor, and maintain quality systems and processes to ensure products meet established SOPs and quality standards.
Interpret, implement, and evaluate the effectiveness of quality standards and procedures.
Monitor and improve food safety and quality control procedures, from raw materials through to finished products.
Conduct and facilitate Food Handler Training (FHT) as a certified trainer for relevant employees.
Provide food safety, hygiene, and food handling guidance to outlet employees.
Work closely with R&D to support quality testing and evaluation of new and existing products.
Assist in implementing and maintaining HALAL requirements, including product monitoring and measurement procedures.
Ensure HACCP and HALAL documentation is updated, properly maintained, and readily available for audits.
Liaise with relevant regulatory bodies, certification bodies, and external parties when required.
Perform any other ad‑hoc duties and assignments as directed by Management.
Why Join Us?
Career growth opportunities in the Food & Beverage industry.
Opportunity to work closely with QA/QC, R&D, Operations, and Management.
Exposure to HACCP, HALAL, GMP, and food safety compliance.
Dynamic working environment with opportunities to develop your quality management expertise.
Founded in 1991, Kyochon is one of the largest Korean fried chicken restaurants in South Korea. With over 1,000 stores in Korea alone, we are now in Malaysia!
We believe in serving quality food to our customers and make 3 promises:
2. To use only natural ingredients
3. To serve only the healthiest and freshest chickens
Keeping our 3 promises have netted us many awards, including for 13 years straight as Korea's favourite chicken restaurant!
With 30 branches in the Klang Valley, Penang, Johor and Genting. We are looking for talented and committed staff to help us expand nationally across Malaysia.
Founded in 1991, Kyochon is one of the largest Korean fried chicken restaurants in South Korea. With over 1,000 stores in Korea alone, we are now in Malaysia!
We believe in serving quality food to our customers and make 3 promises:
2. To use only natural ingredients
3. To serve only the healthiest and freshest chickens
Keeping our 3 promises have netted us many awards, including for 13 years straight as Korea's favourite chicken restaurant!
With 30 branches in the Klang Valley, Penang, Johor and Genting. We are looking for talented and committed staff to help us expand nationally across Malaysia.
Founded in 1991, Kyochon is one of the largest Korean fried chicken restaurants in South Korea. With over 1,000 stores in Korea alone, we are now in Malaysia!
We believe in serving quality food to our customers and make 3 promises:
2. To use only natural ingredients
3. To serve only the healthiest and freshest chickens
Keeping our 3 promises have netted us many awards, including for 13 years straight as Korea's favourite chicken restaurant!
With 30 branches in the Klang Valley, Penang, Johor and Genting. We are looking for talented and committed staff to help us expand nationally across Malaysia.