QAQC Executive

Superlon Worldwide; Port Klang; On-site; MYR 33,000 - 67,000; Full time

Job summary

Jora Malaysia is seeking a QA/QC Executive to join our public-listed thermal insulation manufacturing team. You will support IMS implementation, review specifications, and oversee compliance with ISO 9001:2015, ISO 14001:2015 and regulatory standards.

You will lead CAPA actions, coordinate audits, train staff, manage testing and calibration records, and provide technical guidance to customers to ensure product quality and certification readiness.

Qualifications

• Diploma or Bachelor's degree in engineering, quality management, manufacturing or related field.
• Fresh graduates encouraged to apply; relevant internships welcome.
• Solid understanding of ISO 9001:2015 and ISO 14001:2015 and related standards.

Responsibilities

• Support QA/QC Manager in planning and maintaining IMS per ISO 9001:2015, ISO 14001:2015.
• Develop, review and update product specs, testing protocols, QA procedures.
• Oversee quality inspections and testing to ensure compliance with standards and customer requirements.
• Lead investigation and CAPA for customer complaints.
• Supervise and coach QA/QC staff; conduct training programs.
• Coordinate internal and external audits and close non-conformities.
• Oversee calibration/verification of testing equipment and maintain records.
• Provide technical support regarding product quality and certifications.
• Ensure certifications, licenses, renewals are up to date.

Skills

Analytical thinking

Problem-solving

Decision-making

MS Office

Quality management software

Education

Diploma/Bachelor's degree in Engineering or Quality Management

Tools

Calibration equipment

Laboratory testing procedures

ISO auditing tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Thermal Insulation | Rubber Insulation Manufacturer

Public-listed manufacturer with over 30 years of industry establishment

QA/QC Executive

Key Responsibilities

• Support the QAQC Manager in planning, implementing, and maintaining the company's Integrated Management System (IMS) in accordance with ISO 9001:2015, ISO 14001:2015, and other relevant standards
• Develop, review, and update product specifications, testing protocols, and quality assurance procedures
• Oversee product quality inspections, testing, and evaluation to ensure compliance with internal standards, customer requirements, and regulatory obligations (including RoHS, SIRIM, etc.)
• Lead the investigation, resolution, and documentation of customer complaints, ensuring Corrective and Preventive Actions (CAPA) are effectively implemented
• Supervise, monitor, and evaluate the performance and achievements of subordinates, providing regular coaching, mentoring, and disciplinary guidance where necessary
• Plan and conduct training programs for QA/QC staff, including new employee induction, technical training, and refresher sessions
• Coordinate internal and external audits (ISO audits, corporate audits, customer audits, supplier audits), and ensure timely closure of non-conformities
• Oversee calibration and verification of testing and measuring equipment, ensuring records are properly maintained
• Review, approve, and monitor product samples and testing processes to maintain product reliability and quality
• Provide technical support to customers and prospective clients regarding product quality, testing methods, and certifications
• Ensure all product certifications, licenses, and renewals are completed before expiration dates
• Assist the QAQC Manager in departmental reporting, documentation, and continuous improvement initiatives
• Lead or participate in quality improvement projects, root cause analysis, and cross-functional problem-solving

Job Requirements

• Diploma/Bachelor's degree in engineering, Quality Management, Manufacturing, or a related discipline
• Minimum 2 years of working experience in QA/QC (manufacturing/production environment preferred)
• Fresh graduates encouraged to apply
• Strong understanding of ISO 9001:2015, ISO 14001:2015, and other relevant standards (RoHS, Green Building certification, FM Approval, and others is an advantage)

• Knowledge of calibration, testing equipment, and laboratory procedures
• Familiar with legal and regulatory requirements related to product quality and safety
• Strong problem-solving, analytical, and decision-making skills
• Proficiency in MS Office and quality management software/tools

Personal Attributes

• Excellent communication and interpersonal skills
• Detail-oriented, systematic, and able to work under pressure
• Strong commitment to continuous improvement and teamwork