QAQC Engineer/SR. QAQC Engineer

SF METAL SDN BHD; Penang; On-site; MYR 150,000 - 210,000; Full time

Job summary

SF Metal Sdn Bhd, Penang, Malaysia, seeks a senior QA leader to head the quality assurance function on the shop floor. You will guide QA engineers, supervisors, and inspectors, driving performance, audits, and supplier quality metrics.

The role focuses on strengthening QMS, CAPA, and process control across sheet metal and machining operations, ensuring zero-defect products and compliance with regulatory standards.

Qualifications

• Experience leading QA teams and setting quality strategy.
• Ability to conduct performance evaluations and develop staff.
• Experience with IQC/IPQC/OQA processes.
• Familiarity with internal and external quality audits.
• Strong CAPA and root-cause investigation skills.

Responsibilities

• Oversee daily QA activities including audits.
• Manage floor inspections and IPQC/final buy-offs.
• Plan internal QMS audits across departments.
• Serve as MR for QMS with stakeholders.
• Lead 8D, 5-Why, Fishbone root-cause investigations.
• Prepare data-driven quality metrics for management reviews.
• Ensure compliance with QMS, regulatory and safety directives.
• Maintain QMS documentation and SOPs/WIs.

Skills

QA leadership

Performance reviews

Training & development

Quality management

Root cause analysis (8D, 5-Why)

Tools

QMS

GD&T knowledge

CMM operations

Job description

Key Responsibilities:Lead and manage the QA team, including performance reviews, training, and development.

Provide daily leadership, technical guidance, and strategic direction to QA engineers, IQC/IPQC/OQA supervisors, and inspectors.

Conduct regular performance evaluations, map out career development pathways, and identify technical training needs (e.g., GD&T, CMM operations, welding inspection).

Foster a proactive culture of quality across the production floor, balancing accountability with continuous professional growth.

Oversee daily QA activities, including internal and external audits.

Manage the daily scheduling and execution of floor inspections, in-process quality control (IPQC), and final product buy-offs.

Plan, coordinate, and execute internal QMS audits across all manufacturing departments to ensure operational gaps are closed.

Serve as the primary point of contact and lead host for customer quality audits and external regulatory certification bodies.

Improve and maintain systems for incoming quality control (IQC) and outgoing quality assurance (OQA).

Optimize IQC workflows to strictly validate raw materials (e.g., steel, aluminum, hardware, components) against mechanical specs and mill certificates.

Strengthen OQA gatekeeping protocols to ensure zero-defect escape, validating dimensions, surface finishes, and packaging integrity before shipment.

Establish, monitor, and report key performance indicators (KPIs) such as Supplier PPM, Scrap Rates, and Outgoing Reject Rates to drive systemic upgrades.

Resolve customer quality issues and implement corrective/preventive actions (CAPA).

Take immediate ownership of customer complaints, managing the containment of suspect materials both in-house and at customer sites.

Lead cross-functional engineering teams through structured root-cause investigations (8D, 5-Why, Fishbone Analysis) to target fabrication defects like dimensional drift, welding distortion, or powder coating peeling.

Validate the long-term effectiveness of implemented CAPAs to prevent recurrence, drafting comprehensive technical reports for international and local MNC clients.

Act as the Management Representative (MR) for QMS-related dealings with internal and external parties.

Represent the organization on all quality matters during high-level customer meetings, supplier alignment sessions, and certification assessments.

Prepare data-driven quality performance metrics and lead regular Management Review Meetings with the executive leadership team.

Champion client-specific quality standards and requirements, translating them into executable processes on the factory floor.

Ensure compliance with QMS, legal, and regulatory requirements.

Guarantee that all manufacturing operations align with statutory regulations, environmental laws, and customer-mandated safety directives.

Conduct risk assessments on new or modified production lines to safeguard compliance benchmarks.

Stay ahead of industry standard updates, adjusting internal quality criteria to maintain absolute operational compliance.

Maintain and update QMS documentation to reflect current standards and practices.

Oversee the document control system, ensuring standard operating procedures (SOPs), work instructions (WIs), and quality manuals are systematically updated.

Partner with New Product Introduction (NPI) teams to embed robust Process FMEAs, control plans, and First Article Inspection (FAI) frameworks into the baseline QMS documentation.

Standardize inspection check-sheets, metrology programs, and sampling plans to reflect modern sheet metal production capabilities.

Perform ad-hoc tasks as assigned by management.

Execute operational, strategic, or cross-functional assignments directed by the Plant Manager or Corporate Operations Team.

Participate in facility expansions, equipment automation upgrades, or cross-departmental Lean/Six Sigma transformation initiatives.

About Us or About SF Metal Sdn Bhd

SF Metal Sdn Bhd is a young and dynamic company. Established in year 2012, with the total workforce of more than 55 people, and built-up area of 33,000 sq. ft. we are specialize in Metal Work in sheet metal and steel structure, Precision CNC Machining Parts & Tooling fabrication, OEM, Contract Manufacturing Services for semiconductor, disk drive, & electronics industries.

SF Metal has the technical experience & operational capabilities to provide value added solution

to enhance your company’s efficiency, cost effectiveness & quality system.