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GENIC TECHNOLOGY (MALAYSIA) SDN. BHD. is seeking a QC Supervisor to oversee daily inspection activities across CNC machining and precision plastic components. You will verify incoming, in-process and final inspections, ensuring conformance to drawings and control plans.
The role requires strong knowledge of GD&T, measuring instruments, and quality tools, with experience in ISO 9001 and root-cause analysis. Multilingual communication is an advantage for collaboration across teams.
Supervise daily QC inspection activities for CNC machining, plastic welding and precision plastic components.
Conduct and/or verify incoming, in-process and final inspections.
Ensure inspection is carried out according to engineering drawings, specifications, control plans and work instructions.
Verify dimensions, tolerances, appearance and workmanship using appropriate measuring equipment.
Review inspection results and ensure non-conforming products are properly identified, segregated and controlled.
Ensure inspection records and quality documentation are completed accurately.
Technical Quality Support
Interpret engineering drawings, specifications, GD&T and customer requirements.
Support Production and Engineering in resolving dimensional, material, workmanship and process-related quality issues.
Establish appropriate inspection methods, measurement techniques and acceptance criteria.
Assist in developing and improving inspection standards, check sheets and work instructions.
Ensure measuring and inspection equipment is properly maintained and calibrated.
Non-Conformance & Problem Solving
Investigate internal quality issues, customer complaints and process abnormalities.
Lead or participate in Root Cause Analysis (RCA), 5 Why, Fishbone and corrective/preventive actions (CAPA).
Monitor corrective actions and verify their effectiveness.
Maintain records of non-conformance reports and quality improvement activities.
Work with Production to reduce scrap, rework and recurring defects.
Quality System & Documentation
Maintain QC procedures, inspection standards, specifications and quality records.
Support implementation and maintenance of the company's ISO 9001 Quality Management System.
Prepare quality reports and KPI reports for management review.
Ensure proper control and traceability of inspection records.
Support customer audits and external/internal quality audits.
Team Supervision
Supervise and allocate work to QC Inspectors and other QC personnel.
Monitor QC personnel's performance, attendance and work quality.
Provide training and coaching on inspection methods, measuring equipment and quality requirements.
Ensure adequate QC manpower coverage according to production requirements.
Promote quality awareness and discipline within the production environment.
Support incoming inspection and supplier quality monitoring.
Assist in investigating supplier-related quality problems.
Support preparation of customer inspection reports and quality documentation.
Participate in customer audits, inspections and technical discussions where required.
Analyze quality data, defect trends, scrap and rework.
Identify opportunities to improve production processes and reduce defects.
Work with Production and Engineering on process improvement initiatives.
Establish and monitor quality improvement targets and KPIs.
Education
Diploma or Bachelor's Degree in Quality Engineering, Mechanical Engineering, Manufacturing Engineering, Industrial Engineering or related field.
Minimum 3–5 years of relevant experience in Quality Control/Quality Assurance within Precision CNC machining, precision plastic components, semiconductor components, precision sheet metal and other high-precision manufacturing environments
Technical Skills
Good understanding of engineering drawings and dimensional tolerances.
Knowledge of GD&T is a must.
Proficient in measurement tools such as vernier caliper, micrometer, height gauge and other inspection equipment.
Experience with CMM or other precision measurement equipment is an advantage.
Knowledge of quality tools such as 8D, 5 Why, Fishbone, SPC, FMEA and Control Plan.
Familiar with ISO 9001 requirements is mandatory.
Good Microsoft Excel and reporting skills.
Good command of English, Bahasa Malaysia and Mandarin.
Personal Attributes
Strong attention to detail and accuracy.
Analytical and systematic in problem solving.
Firm and independent when dealing with quality issues.
Good communication and interpersonal skills.
Able to work under production pressure and meet deadlines.
Hands-on approach and willing to work on the production floor.
Strong sense of responsibility and quality ownership.