QA Engineer (Production Quality & QMS)

Melamine Marketing Sdn Bhd; Ulu Tiram; Sur place; MYR 67 000 - 100 000; Plein temps

Résumé du poste

Moments Melamine Ware is seeking a proactive QA/QC professional to lead IQC, IPQC and OQC activities, inspect production batches, and ensure quality before packing. The role requires collaboration with Production and cross-functional teams to prevent defects and drive CAPA initiatives.

Internal audits and ISO compliance form key responsibilities. The candidate should have a Bachelor's in Engineering/Quality/Manufacturing, ISO 9001 Internal Auditor certification, and experience with CAPA, RCA and

Qualifications

• Bachelor's degree in engineering/quality/manufacturing or related field.
• ISO 9001 Internal Auditor certification.
• ISO 9001 Lead Auditor certification is an advantage.
• Training in CAPA, Root Cause Analysis, 5 Why, Fishbone or Quality Improvement is an advantage.

Responsabilités

• Conduct IQC/IPQC/OQC and oversee quality checks on production.
• Inspect batches against approved specs, drawings, samples, standards and requirements.
• Ensure each batch meets the approved quality standard before packing or next process.
• Monitor shop floor conditions and product quality.
• Identify deviations, defects and quality risks early.
• Collaborate with Production Supervisors to resolve quality issues.
• Verify corrective actions at production processes, not just docs.
• Control non-conforming products with proper tagging and segregation.
• Support product/process trials to maintain quality requirements.
• Maintain a daily defect log and investigate significant defects.
• Perform root-cause analysis and drive corrective actions.
• Manage CAPA and assign actions to responsible owners.
• Prepare for internal ISO/compliance audits and support external audits.
• Coordinate monthly Quality Review meetings and report on KPIs.
• Maintain ISO/QMS documentation and ensure current procedures.

Connaissances

QA/QC

Problem solving

Attention to detail

Teamwork

Formation

Bachelor's Degree in Engineering / Quality / Manufacturing or related field

ISO 9001 Internal Auditor certification

ISO 9001 Lead Auditor certification (advantage)

CAPA, RCA, 5 Why, Fishbone or Quality Improvement training (advantage)

Description du poste

Conduct and/or supervise Incoming Quality Control (IQC), In-Process Quality Control (IPQC) and Outgoing Quality Control (OQC).

Inspect production batches against approved specifications, drawings, samples, standards and quality requirements.

Ensure every production batch meets the approved quality standard before moving to packing or the next process.

Regularly monitor actual production conditions and product quality on the shop floor.

Identify process deviations, defects and potential quality risks at an early stage.

Work directly with Production Supervisors and operators to resolve quality issues.

Verify corrective actions physically at the production process rather than relying only on documentation.

Ensure non-conforming products are properly identified, segregated and controlled.

Support product/process trials and changes to ensure quality requirements are maintained.

2. Incoming Material Quality – IQC

Conduct incoming inspection of raw materials, components, packaging materials and other production-related materials.

Verify materials against approved specifications and purchasing requirements.

Identify and place non-conforming materials on hold before they enter production.

Maintain proper identification and traceability of rejected or held materials.

Monitor recurring supplier/material quality issues.

Work with Purchasing and suppliers to investigate and resolve material-related quality problems.

Support supplier corrective action and follow-up where required.

Maintain a daily defect log

Investigate significant and recurring defects directly at the source.

Conduct root cause analysis

Work with Production and relevant departments to implement corrective and preventive actions.

Verify the effectiveness of corrective actions before closure.

Monitor recurring defects and recommend process improvements.

4. Non-Conformance & CAPA Management

Raise and manage internal quality non-conformances.

Maintain the CAPA Register and ensure every finding is assigned to a responsible person.

Monitor CAPA due dates and follow up with responsible departments.

Review proposed root causes and corrective actions for adequacy.

Verify implementation of corrective actions through actual workplace/process checks.

Ensure supporting evidence is available before CAPA closure.

Identify repeated or systemic issues and recommend preventive action.

Track CAPA performance and report overdue or high-risk items to Management.

5. Quality Data & Trend Analysis

Analyse daily and monthly defect data.

Identify recurring defects, quality trends and process risks.

Prepare monthly quality performance reports.

Monitor key quality indicators such as defect rate, rejection rate, rework and recurring defects.

Highlight significant quality risks to the Integrator / Management.

Recommend practical improvement actions based on actual production data.

6. ISO / Quality Management System

Maintain the company's ISO/QMS documentation.

Ensure documents remain current and aligned with applicable ISO requirements and actual company processes.

Review and update procedures when processes or responsibilities change.

Ensure obsolete documents are properly controlled and removed from use.

Ensure approved process changes are reflected in relevant SOPs, Work Instructions and forms.

Ensure affected employees are informed and briefed on important procedure changes.

7. Internal Audit & ISO Compliance

Prepare and maintain the internal audit schedule.

Conduct internal audits according to the approved programme.

Identify and document non-conformities, observations and improvement opportunities.

Issue audit findings and follow up with responsible departments.

Monitor corrective actions until effective closure.

Verify objective evidence before closing audit findings.

Support preparation for external ISO, customer and certification audits.

Ensure relevant records and evidence are available for audit.

8. Management Review & Quality Meetings

Coordinate the schedule for monthly Quality Review Meetings and Management Review Meetings.

Prepare quality data, defect trends, CAPA status, audit findings and risk information.

Present relevant quality performance and key issues to the Management.

Follow up outstanding actions and report status at subsequent meetings.

9. Quality Documentation & Record Control

Maintain an organised and retrievable quality documentation system.

Ensure IQC, IPQC and OQC records are complete and traceable to the relevant batch/product.

Ensure inspection and quality records are properly filed and retained.

Ensure quality records are readily available during audits.

Identify opportunities to reduce Defects, Rework, Rejection, Waste & Customer complaints

Work with Production to improve process controls and product quality.

Participate in quality improvement projects.

Verify whether improvement actions produce measurable results.

Promote quality awareness and a prevention-focused culture.

JOB REQUIREMENTS

Education / Qualification

Bachelor's Degree in Engineering / Quality / Manufacturing or related field.

ISO 9001 Internal Auditor certification.

ISO 9001 Lead Auditor certification is an advantage.

Training in CAPA, Root Cause Analysis, 5 Why, Fishbone or Quality Improvement is an advantage.

WORK EXPERIENCE

Minimum 3–5 years of relevant experience in QA/QC within a manufacturing environment.

Experience in IQC, IPQC and OQC.

Experience working directly with Production on quality issues.

Experience in defect investigation and root cause analysis.

Experience managing non-conformities and CAPA.

Experience with ISO 9001 / QMS.

Experience conducting internal audits.

Experience maintaining SOPs, Work Instructions and controlled documents.

Experience supporting external/customer audits.

Experience preparing quality reports and presenting quality information to management.

Preferred Candidate

Candidates with experience in manufacturing, production quality, process improvement and hands-on problem solving will be preferred

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Hirer responsiveness Salary match Number of applicants

Advertising, Marketing & Communications Services 51-100 employees

Hello there! Welcome to Moments Melamine Ware. We are a manufacturer of 100% Melamine Ware Products specializing in Dinnerware and Hotelware.

As No. 1 Melamine Ware Manufacturer, we emphasize on production excellence and creative design. We focus strongly on developing and customizing product solutions according to our customer or market's needs.

We are looking for talented, creative and highly motivated individuals to join our team and explore new frontiers!

Hello there! Welcome to Moments Melamine Ware. We are a manufacturer of 100% Melamine Ware Products specializing in Dinnerware and Hotelware.

As No. 1 Melamine Ware Manufacturer, we emphasize on production excellence and creative design. We focus strongly on developing and customizing product solutions according to our customer or market's needs.

We are looking for talented, creative and highly motivated individuals to join our team and explore new frontiers!