QA MANAGER

Chemlite Industries Sdn Bhd; Simpang Ampat; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Parking

Overseas trip

Transport allowance

Job summary

Chemlite Industries Sdn Bhd seeks a Quality Assurance Manager to Lead and manage the QA team in ensuring quality control and assurance across production, engineering and NPI. You will develop and maintain the QMS and drive NADCAP compliance with timely closeouts of quality issues.

You will coordinate with customers on quality matters, lead 8D/CAPA activities, conduct internal and external audits, and monitor KPIs while working closely with Production, Engineering and other departments to drive

Qualifications

• Bachelor's Degree in Quality, Engineering, Manufacturing or related field.
• Minimum 5 years of experience in QA / Quality Management in a manufacturing environment.
• Strong knowledge of QMS and quality management systems.
• Experience in handling NADCAP and quality-related systems.
• Strong experience in customer handling, including complaints, audits and communication.
• Knowledge of 8D, CAPA, Root Cause Analysis, SPC and continuous improvement.
• Good understanding of internal, customer and external audit requirements.
• Strong leadership, problem-solving and communication skills.

Responsibilities

• Lead and manage the QA team to ensure effective quality control and assurance activities.
• Develop, implement and maintain the Quality Management System (QMS).
• Manage NADCAP system and ensure timely follow-up and closure of quality issues.
• Handle customer complaints, quality issues and feedback including investigation and corrective actions.
• Lead 8D / CAPA activities and ensure effective corrective actions.
• Coordinate with customers on quality matters including complaints, audits and requirements.
• Plan and conduct internal quality audits and support customer/external audits.
• Monitor quality performance and drive continuous improvement.
• Work with Production, Engineering, NPI and other departments to resolve quality issues.
• Ensure quality procedures, work instructions and records are maintained and updated.
• Prepare and review quality reports and KPIs for management review.
• Ensure compliance with applicable quality standards and customer requirements.

Skills

QA leadership

QMS

NADCAP

Customer handling

8D CAPA

Root cause analysis

SPC

Continuous improvement

Cross-functional coordination

Education

Bachelor's degree in Quality/Engineering/Manufacturing

Job description

Lead and manage the QA team to ensure effective quality control and assurance activities.

Develop, implement and maintain the Quality Management System (QMS) in accordance with company and customer requirements.

Manage and monitor NADCAP system and ensure timely follow-up and closure of quality-related issues.

Handle customer complaints, quality issues and customer feedback, including investigation, root cause analysis and corrective actions.

Lead 8D / CAPA activities and ensure effective corrective and preventive actions are implemented.

Coordinate with customers on quality matters, including complaints, audits, quality requirements and improvement activities.

Plan and conduct internal quality audits and support customer / external audits.

Monitor quality performance, identify improvement opportunities and drive continuous improvement.

Work closely with Production, Engineering, NPI and other departments to resolve quality issues.

Ensure quality procedures, work instructions and records are properly maintained and updated.

Prepare and review quality reports, KPIs and relevant quality documentation for management review.

Ensure compliance with applicable quality standards, customer requirements and company procedures.

Requirements

Bachelor's Degree in Quality, Engineering, Manufacturing or a related field.

Minimum 5 years of experience in QA / Quality Management, preferably in a manufacturing environment.

Strong knowledge and hands‑on experience in QMS and quality management systems.

Experience in handling NADCAP and quality-related systems.

Strong experience in customer handling, including customer complaints, quality issues, audits and communication.

Knowledge of 8D, CAPA, Root Cause Analysis, SPC and continuous improvement.

Good understanding of internal, customer and external audit requirements.

Strong leadership, problem‑solving and communication skills.

Able to work independently and coordinate effectively with cross‑functional teams.

Preferred

Experience in managing a QA team.

Experience dealing directly with international customers.

Knowledge of ISO 9001 and relevant quality standards.

Experience in a plating / surface finishing / chemical manufacturing environment will be an advantage.

Chemlite Industries Sdn Bhd was established in 2007, is a fast growing Metal Surface Finishing Treatment Company in Northern Malaysia. Our major plating process is Anodizing and Gold Plating.

We committed in providing environmental friendly workplace, best services and quality metal finishing on customer own parts, e.g. electrical and electronics, telecommunication, computer, automotive and medical component, as well as decorative or functional part in all types of industries.

We always committed to deliver the best to our valuable customers in term of quality for both products and services.

Chemlite Industries Sdn Bhd was established in 2007, is a fast growing Metal Surface Finishing Treatment Company in Northern Malaysia. Our major plating process is Anodizing and Gold Plating.

We committed in providing environmental friendly workplace, best services and quality metal finishing on customer own parts, e.g. electrical and electronics, telecommunication, computer, automotive and medical component, as well as decorative or functional part in all types of industries.

We always committed to deliver the best to our valuable customers in term of quality for both products and services.

• Perks and benefits Medical Miscellaneous allowance Parking company oversea trip, transport allowance, telepho

What can I earn as a Quality Assurance Manager