Purchasing Executive (Ordering)

Mayon Food Sdn Bhd`; Ipoh; On-site; MYR 28,000 - 39,000; Full time

Job summary

Mayon Food Sdn Bhd is seeking an Admin & Support professional to handle order processing and customer service. You will receive orders via multiple channels, advise on product availability and delivery schedules, and ensure accurate data entry of SO/DO into the system.

You will coordinate with warehouse and logistics, manage payment follow-ups, and file documents. Fresh graduates are welcome, with a preference for those fluent in Malay and English and good numeracy.

Qualifications

• 1-2 years experience in order processing, sales admin, or customer service preferred.
• Fresh grads welcome.

Responsibilities

• Receive customer orders via call, WhatsApp, email, or walk-in.
• Advise customers on product availability, price, and delivery schedule.
• Prepare and key in Sales Order (SO) and Delivery Order (DO) into system.
• Check stock and coordinate with warehouse for picking and packing.
• Arrange collection/delivery schedules with customers and logistics.
• Follow up on customer payments and issue invoices.

Skills

Good communication

Detail-oriented

Organized

Able to work under pressure

Education

SPM

Diploma (advantage)

Tools

Microsoft Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Receive customer orders via call, WhatsApp, email, and walk-in
• Advise customers on product availability, price, and delivery schedule
• Maintain good relationship with existing customers to secure repeat orders
• Prepare and key in Sales Order (SO) and Delivery Order (DO) into system
• Check stock availability and coordinate with warehouse for picking & packing
• Arrange collection/delivery schedule with customer and logistics
• Follow up on customer payment - cash, cheque, online transfer
• Issue invoice and collect payment during customer collection
• Update payment status and submit collection report to Accounts

4. Admin & Support

• Handle customer inquiries and complaints
• File and maintain order documents properly

Requirements:

• Minimum SPM. Diploma is an advantage
• 1-2 years experience in order processing, sales admin, or customer service preferred. Fresh grads are welcome
• Proficient in Microsoft Excel and basic computer skills
• Good communication skills in Bahasa Malaysia & English. Mandarin is a plus
• Detail-oriented, organized, and able to work under pressure
• Own transport and valid driving license. Must be able to go out for payment collection
• Honest, responsible, and good with numbers