Public Space Cleanliness Lead for Guest Experience

Moxy Putrajaya; Putrajaya; On-site; MYR 39,000 - 78,000; Full time

Job summary

Moxy Putrajaya seeks a hands-on Hotel Cleanliness Supervisor (Public Area) to lead our Housekeeping Crew in maintaining sparkling public spaces that welcome guests and enhance their stay.

You will oversee public areas, coordinate daily housekeeping operations, and support team development while ensuring brand standards. The role emphasizes safety, quality, and guest satisfaction in a fast-paced hotel setting.

Qualifications

• Minimum 1 year of Housekeeping experience and 1 year of supervisory experience preferred.
• High School Diploma, G.E.D., or equivalent qualification.

Responsibilities

• Supervise cleanliness and appearance of public areas, pool areas, back-of-house spaces, and hotel surroundings.
• Conduct inspections to ensure Marriott and Moxy cleanliness standards are met.
• Coordinate daily activities with Housekeeping, Front Office, Engineering, and Laundry teams.
• Monitor safety, maintenance issues, and cleanliness deficiencies with prompt follow-up.
• Prepare work assignments, update changes, and communicate information during shift handovers.
• Support room discrepancy resolution and operational coordination as needed.
• Assist with training, coaching, and developing Housekeeping Crew members.
• Ensure compliance with safety, security, and quality assurance standards.
• Complete daily reports, inspections, and departmental documentation accurately.
• Lead by example to create a positive, guest-focused team culture.

Skills

Leadership

Attention to detail

Communication

Multitasking

Guest satisfaction

Hands-on

Education

High School Diploma or equivalent

Job description

Moxy Putrajaya seeks a hands-on Hotel Cleanliness Supervisor (Public Area) to lead our Housekeeping Crew in maintaining sparkling public spaces that welcome guests and enhance their stay.

You will oversee public areas, coordinate daily housekeeping operations, and support team development while ensuring brand standards. The role emphasizes safety, quality, and guest satisfaction in a fast-paced hotel setting.