Property Operations Executive — 2-Year Contract

Selangor Dredging Berhad; Kuala Lumpur; Vor Ort; MYR 50.000 - 73.000; Vollzeit

Zusammenfassung

Selangor Dredging Berhad (SDB) is seeking a Property Executive/Officer on a 2-year fixed-term contract to oversee day-to-day property management operations within our development in Malaysia. You will coordinate staff, manage service contractors, handle residents' queries, monitor facilities, and ensure compliance with SOPs while delivering excellent service.

Ideal candidates hold a Diploma or Degree in Property Management, speak Bahasa Malaysia and English, and have at least 3 years of relevant

Qualifikationen

• Diploma or Degree in Property Management or equivalent.
• Proficiency in Bahasa Malaysia and English; other languages are a plus.
• Knowledge of building by-laws, building and maintenance act, and strata title act.
• Technical knowledge or estate management skills are advantageous.
• Minimum 3 years of relevant experience in landed and high-rise developments.
• Excellent communication and interpersonal skills.
• Ability to manage workload, multitask, and work independently.
• Demonstrates team spirit.

Aufgaben

• Oversee operations flow by managing operational staff and service contractors in the development.
• Monitor provisions of works, facilities conditions, safety aspects and activities flow within the development.
• Address daily operational obstacles and implement strategies to improve efficiency.
• Promote facilities services and scheduled events to residents.
• Assist residents by providing customer services and liaising with relevant parties to enhance service performance.
• Attend to residents' complaints and queries and provide assistance at all times.
• Liaise with defect team and contractors to complete defect works at common areas on time to residents' satisfaction.
• Monitor defect status and document all correspondence in proper standard.
• Check the cleanliness of the common areas.
• Prepare correspondence to internal departments and external parties.
• Establish office administrative flow and filing system in compliance with SDB policy and SOP.
• Handle tender processes including sourcing quotations, negotiating terms and costs, and submitting for management approval.
• Conduct discussions or inspections with internal staff, contractors, consultants and service providers.
• Monitor overall service performance and implement improvements.
• Monitor collections, verify transactions, and prepare monthly submissions to Finance.
• Prepare operation reports for management evaluation and review.
• Ensure all residents' complaints are addressed and acted upon timely.
• Ensure operation flows adhere to SOPs and that admin and accounts documentation comply with SDB procedures.
• Ensure defect works at common areas are completed within 30 days and meet customer service expectations.

Kenntnisse

Property management

Communication

Ausbildung

Diploma/Degree in Property Management

Jobbeschreibung

Selangor Dredging Berhad (SDB) is seeking a Property Executive/Officer on a 2-year fixed-term contract to oversee day-to-day property management operations within our development in Malaysia. You will coordinate staff, manage service contractors, handle residents' queries, monitor facilities, and ensure compliance with SOPs while delivering excellent service.

Ideal candidates hold a Diploma or Degree in Property Management, speak Bahasa Malaysia and English, and have at least 3 years of relevant