Property Operations Assistant

Sakurawa japan sdn.bhd; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

Sakurawa japan sdn.bhd is seeking a reliable Property Operations Assistant to support the owner with day-to-day residential property matters. The role combines administrative duties with visits to multiple properties to ensure smooth operations.

You will communicate with tenants, agents, and service providers, arrange viewings and handovers, and coordinate repairs and maintenance while keeping detailed records and reports.

Qualifications

• Strong organisational skills and attention to detail.
• Clear communication and professional demeanor.
• Able to juggle multiple tasks with minimal supervision.
• Proficient with WhatsApp and MS Excel or Google Sheets.
• Willing to travel between properties.
• Mandarin and English language ability.

Responsibilities

• Communicate with tenants, property agents, building management, contractors and service providers.
• Arrange property viewings, move-ins, move-outs and key handovers.
• Coordinate repairs, maintenance, cleaning, furniture deliveries and installations.
• Obtain and compare quotations, arrange appointments and follow up on work until completion.
• Visit properties to check progress, take photographs and report outstanding issues.
• Prepare and organise tenancy documents, rental records, bills, receipts and expense records.
• Track rental payments and follow up on payment status as instructed.
• Maintain a clear task list and provide regular updates to the owner.

Skills

Organisational skills

Communication

Multitasking

WhatsApp proficiency

Microsoft Excel

Google Sheets

Travel availability

Mandarin

English

Job description

We are looking for a reliable and organised Property Operations Assistant to support the owner with day-to-day residential property matters. This role involves both administrative work and visits to properties.

Key responsibilities

• Communicate with tenants, property agents, building management, contractors and service providers.
• Arrange property viewings, move-ins, move-outs and key handovers.
• Coordinate repairs, maintenance, cleaning, furniture deliveries and installations.
• Obtain and compare quotations, arrange appointments and follow up on work until completion.
• Visit properties to check progress, take photographs and report outstanding issues.
• Prepare and organise tenancy documents, rental records, bills, receipts and expense records.
• Track rental payments and follow up on payment status as instructed.
• Maintain a clear task list and provide regular updates to the owner.

About you

• Strong organisational skills and attention to detail.
• Clear communication and a professional manner.
• Able to follow up independently and manage several tasks at the same time.
• Comfortable communicating by WhatsApp and using Microsoft Excel or Google Sheets.
• Willing to travel between properties when required.
• Experience in property administration, tenancy coordination or maintenance coordination is an advantage.
• Able to speak both Mandarin and English.