Property Development Sales Admin Lead

LAGENDA PROPERTIES BERHAD; Petaling Jaya; On-site; MYR 78,000 - 112,000; Full time

Job summary

LAGENDA PROPERTIES BERHAD is seeking a Senior Executive/Assistant Manager, Sales Administration for its property development division in Malaysia. You will handle day-to-day sales documentation, maintain customer and transaction records, and coordinate SPA/eSPA processes with solicitors and bankers.

Strong organization, communication, and ERP/CRM experience are essential. The role requires 3–5 years in sales administration within property development, with proficiency in Microsoft Office and a

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Marketing, or a related field.
• Minimum 3-5 years of experience in Sales Administration, preferably in the property development industry.
• Knowledge of SPA/eSPA processes, loan documentation, and property sales administration.
• Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP/CRM systems is an advantage.
• Strong organizational skills with excellent attention to detail.
• Good communication and interpersonal skills to coordinate with customers, solicitors, bankers, and internal teams.

Responsibilities

• Perform day-to-day sales administrative duties, including preparation, processing, and maintenance of sales documentation and records.
• Ensure sales data, customer information, and transaction records are accurately updated and properly maintained, and approve bookings from Pre-Booking within the stipulated SOP timeframe.
• Coordinate with internal departments and external parties to facilitate timely submission and completion of sales-related documents.
• Monitor and follow up on outstanding documentation to support smooth sales processing.
• Prepare checklists for Draft Sale and Purchase Agreements by manual/electronic (SPA & eSPA) and ensure all the information, attached layouts and building specification is correct.
• Monitor the eSPA process flow to ensure the eSPA is duly executed by the customer, landowner representative, and developer.
• Ensure all executed documents by purchaser included SPA, loan agreement and other loose letters returned by lawyer within SOP timeframe given.
• Assist the sales team in following up with purchasers and solicitors regarding SPA execution, balance of the first 10%, and loan application.
• Maintain systematic filing and proper record management for all sales documents.
• Process progress billings/invoices on first 10% payment.
• Follow up on collection of differential sums if any by calls or WhatsApp message within SOP timeframes given
• Issue Credit Notes (CN) for rebates/promotions (if any) and obtain TN’s execution.
• Prepare official receipts of payments from purchasers.
• Monitor the loan agreement signing appointment with solicitors/internal arrangement based on SOP timeframe given.
• Assist in preparing routine sales reports, summaries, and tracking schedules for management and departmental use.
• Coordinate with bankers/external pasties and monitoring the status and report of all ongoing processing cases, ensure accurate tracking, timely follow up and completion within established timelines.
• Update sales status and administrative trackers to reflect accurate and current information.
• Monitor and ensure LPHS/LPHP/eRumah/iHome/etc registration is completed within SOP timeframe given
• Provide reports as and when required by superior.
• Deal with internal queries regarding payments and ensure customers pay on time.
• Provide administrative support to the sales team and respond to basic enquiries from customers and sales agents regarding documentation and processing status.
• Act as a support liaison to ensure effective communication between relevant parties.
• Support sales operations to ensure documentation and administrative processes are completed within required turnaround timeframes.
• Comply with company policies, procedures, and service standards in all sales administration activities.

Skills

Strong organizational skills

Attention to detail

Communication skills

Education

Diploma or Bachelor's Degree in Business Administration, Marketing, or a related field

Tools

Microsoft Office (Excel, Word, Outlook)

ERP/CRM systems

Job description

LAGENDA PROPERTIES BERHAD is seeking a Senior Executive/Assistant Manager, Sales Administration for its property development division in Malaysia. You will handle day-to-day sales documentation, maintain customer and transaction records, and coordinate SPA/eSPA processes with solicitors and bankers.

Strong organization, communication, and ERP/CRM experience are essential. The role requires 3–5 years in sales administration within property development, with proficiency in Microsoft Office and a