Project/Product Operations

eTeam; Bayan Lepas; On-site; MYR 60,000 - 100,000; Full time

Job summary

Jora Malaysia is seeking a Support Configuration Services Project Manager to help execute complex customer projects. You will review documentation, create FF profiles, and track projects through engineering lifecycle while coordinating part numbers and configurations.

Successful candidates will have a bachelor's or diploma-equivalent, 2+ years in related roles, and strong communication and organizational skills.

Qualifications

• Bachelor's degree preferred or diploma/equivalent experience.
• 2+ years experience in project coordination, project/program management, sales operations, or similar roles (Coordinator levels).
• Strong verbal and written communication skills.
• Excellent time management and multitasking abilities.
• Strong organizational skills with attention to detail.

Responsibilities

• Review customer documentation and create project profiles in Financial Force (FF).
• Submit and track projects through engineering lifecycle.
• Coordinate setup of project-specific part numbers and system configurations.
• Organize interdepartmental activities across sales, engineering, and operations.
• Monitor project progress, identify risks, and escalate issues as needed.
• Provide regular status updates and reporting.
• Serve as primary liaison between Project Managers, Project Engineering, Sales, Customers, and Operations.
• Maintain strong communication with all stakeholders to ensure alignment on scope, timelines, and deliverables.
• Participate in customer meetings, discussions, and planning sessions.
• Act as day-to-day point of contact for project-related activities.

Skills

Communication

Time management

Multitasking

Organizational skills

Conflict resolution

Education

Bachelor's degree in IT/PM or related field

Diploma / equivalent experience

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Support Configuration Services Project Managers in executing custom and complex customer projects. You will review customer documentation and create project profiles in Financial Force (FF), submit and track projects through engineering lifecycle, coordinate setup of project-specific part numbers and system configurations, and organize interdepartmental activities across sales, engineering, and operations.

Key responsibilities

Review customer documentation and create project profiles in Financial Force (FF)

Submit and track projects through engineering lifecycle

Coordinate setup of project-specific part numbers and system configurations

Organize interdepartmental activities across sales, engineering, and operations

Monitor project progress, identify risks, and escape issues as needed

Provide regular status updates and reporting

Serve as primary liaison between Project Managers, Project Engineering, Sales, Customers, and Operations

Maintain strong communication with all stakeholders to ensure alignment on scope, timelines, and deliverables

Participate in customer meetings, discussions, and planning sessions

Act as day-to-day point of contact for project-related activities

About you

Bachelor's degree in IT, Project Management, or related field (preferred) OR diploma / equivalent experience

2+ years experience in project coordination, project/program management, sales operations, or similar roles (Coordinator levels)

Strong verbal and written communication skills

Excellent time management and multitasking abilities

Strong organizational skills with attention to detail

Ability to resolve conflicts and manage escalations

Proactive and solution-oriented mindset

Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)