Project/Product Operations

eTeam Workforce Sdn. Bhd. (Malaysia); Bayan Lepas; On-site; MYR 67,000 - 100,000; Full time

Job summary

eTeam Workforce Sdn. Bhd. (Malaysia) is seeking a Project Coordinator to support configuration services and manage customer projects.

You will review documents, create project profiles in Financial Force, and track projects through engineering lifecycle while coordinating part numbers and system configurations. Role requires strong communication, time management, and organizational skills, with the ability to lead meetings and collaborate across sales, engineering, and operations to ensure

Qualifications

• Bachelor’s degree in IT, Project Management, or related field (preferred) or diploma/equivalent experience.
• 2+ years experience in project coordination or related roles.
• Excellent verbal and written communication; strong organizational skills.

Responsibilities

• Review customer documentation and create project profiles in Financial Force (FF).
• Submit and track projects through engineering lifecycle.
• Coordinate setup of project-specific part numbers and system configurations.
• Organize interdepartmental activities across sales, engineering, and operations.
• Monitor project progress, identify risks, and elevate issues as needed.
• Provide regular status updates and reporting.
• Serve as primary liaison between Project Managers, Project Engineering, Sales, Customers, and Operations.
• Maintain strong communication with all stakeholders to ensure alignment on scope, timelines, and deliverables.
• Participate in customer meetings, discussions, and planning sessions.
• Act as day-to-day point of contact for project-related activities.

Skills

Strong communication

Time management

Organizational skills

Conflict resolution

Proactive mindset

Microsoft Office

Fluent in English

Education

Bachelor's degree in IT or related field; diploma acceptable

Tools

Microsoft Office

Job description

Support Configuration Services Project Managers in executing custom and complex customer projects. You will review customer documentation and create project profiles in Financial Force (FF), submit and track projects through engineering lifecycle, coordinate setup of project-specific part numbers and system configurations, and organize interdepartmental activities across sales, engineering, and operations.

Key responsibilities

• Review customer documentation and create project profiles in Financial Force (FF)
• Submit and track projects through engineering lifecycle
• Coordinate setup of project-specific part numbers and system configurations
• Organize interdepartmental activities across sales, engineering, and operations
• Monitor project progress, identify risks, and elevate issues as needed
• Provide regular status updates and reporting
• Serve as primary liaison between Project Managers, Project Engineering, Sales, Customers, and Operations
• Maintain strong communication with all stakeholders to ensure alignment on scope, timelines, and deliverables
• Participate in customer meetings, discussions, and planning sessions
• Act as day-to-day point of contact for project-related activities

About you

• Bachelor's degree in IT, Project Management, or related field (preferred) OR diploma / equivalent experience
• 2+ years experience in project coordination, project/program management, sales operations, or similar roles (Coordinator levels)
• Strong verbal and written communication skills
• Excellent time management and multitasking abilities
• Strong organizational skills with attention to detail
• Ability to resolve conflicts and manage escalations
• Proactive and solution-oriented mindset
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Fluent in English (written and verbal)