Customer Portfolio Manager

GE Vernova; Kuala Lumpur; On-site; MYR 120,000 - 190,000; Full time

Job summary

GE Vernova in Kuala Lumpur is seeking a Project Manager to oversee contract performance activities, act as the interface between the customer and the project team, and ensure timely progress and issue resolution. The role involves leadership responsibilities, staff development, and applying technical discipline knowledge to meet contract metrics.

You will coordinate with multiple stakeholders, adapt procedures within approved guidelines, and drive quality, timeliness, and customer satisfaction

Qualifications

• Bachelor's degree from an accredited university or college (or a high school diploma )
• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Established project management skills.

Responsibilities

• All contract performance related activities, typically tied to a customer site, interfacing between customer and project team to manage information flow and requests.
• Ensure timely resolution of issues and keep customer advised of progress, negotiate changes and variations.
• Lead and develop talent; direct people management and performance development within the team.
• Apply knowledge of best practices and integrate with other areas to differentiate in the market.

Skills

Project management

Communication

Analytical thinking

Leadership

Education

Bachelor's degree

Job description

Job Description Summary

Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).

Job Description

Roles and Responsibilities

• All contract performance related activities , typically tied to a customer site. Perform in the role as the interface between the customer and the project team, managing the transfer of information and requests.
  Assure timely resolution of issues and keep the customer advised of the progress of the project, and negotiate changes and variations and solutions to any issue arising. Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract. Perform proposal negotiation, and contract administration functions on assigned proposals / contracts with minimal supervision Provide support to manager and senior contracts personnel on assigned contracts Function as the liaison for the customer on contract matters
• A job at this level requires a people leader with ability to hire and develop talent. Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

Required Qualifications

• Bachelor's degree from an accredited university or college (or a high school diploma )

Desired Characteristics

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

Additional Information

Relocation Assistance Provided: No