Project Liaison Executive

Plus Xnergy Services; Johor Bahru; On-site; MYR 47,000 - 71,000; Full time

Job summary

Plus Xnergy Services in Malaysia seeks a versatile administrator to manage invoicing issues, SAP data, CIDB submissions, and project documentation. You will coordinate with Project, Finance, and O&M teams to keep information accurate and deadlines met.

The role requires a degree in business or related field, 1–2 years' experience, and strong MS Office skills, with SAP knowledge considered an advantage. Fresh graduates may apply.

Qualifications

• Degree in business, data management, or related field.
• 1–2 years of experience in business or operations is advantageous.
• Proficiency in MS Office; SAP knowledge is a plus.

Responsibilities

• Serve as main contact for invoicing issues and follow up on payments.
• Maintain SAP database with customer info, leads, and opportunities.
• Coordinate CIDB applications and ensure timely submissions.
• Prepare project documents, reports, and correspondence.
• Collaborate across Project, Technical, and Business Development teams.

Skills

Multitasking

Attention to detail

Analytical thinking

Team collaboration

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

SAP

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsibilities & Duties:

1. Collection Focus

• Serve as the main point of contact for clients regarding invoicing issues. Proactively follow up on outstanding payments and resolve any client concerns to prevent delays.
• Work with internal teams (Project, Finance, Operation & Maintenance) to gather necessary documents that may be needed to remove roadblocks and ensure timely payment.
• Take ownership of any client-raised issues, identify the root cause, and coordinate with relevant teams to resolve them swiftly.
• Ensure invoicing documentation is accurate and complete before sending to clients and monitor payment status to address any delays quickly.

2. SAP System & Data Management

• Maintain and update the SAP database with accurate customer information, including the creation of Accounts, Leads, and Opportunities by coordinating closely with Business Development and Marketing teams.
• Engage with clients via email to filter new digital leads and forward them to the appropriate team members for follow-up and action.
• Generate and process Sales Orders in SAP in alignment with project requirements.

3. Insurance & Regulatory Submissions

• Work with internal teams (Business Development and Project) to determine insurance coverage needs, liaise with insurers for quotes, finalize policies, and ensure accurate documentation. Monitor renewals to prevent coverage gaps and report any issues.
• Manage the preparation and submission of CIDB applications for signed proposals, ensuring timely submission of all required documents, tracking application progress, and resolving any delays or issues with CIDB.

4. Documentation & Reporting

• Provide administrative support to Project, Technical, and Business Development teams by preparing documentation, correspondence, filing, and reports for both internal and external use.
• Ensure timely handover of project documentation to both clients and the O&M team, working closely with the Project, Technical, and Business Development teams to ensure thoroughness and accuracy.

5. Team Collaboration & Standardization

• Collaborate with all relevant teams to ensure consistent updates to project documentation, maintaining standardized project documents on SharePoint for easy access and reference.

Requirements:

Academic Qualification:

Candidates must possess at least a Bachelor’s degree in business engineering, Business Administration, Data Management, or any related field.

Experiences:

1. Minimum 1-2 years working experience in any business or operation is advantageous.
2. Proficiency in Microsoft Office is required.
3. Experience with SAP systems is advantageous.
4. Ability to multitask and work independently with minimal supervision.
5. Strong attention to detail and a solid understanding of business process practices are essential.
6. Excellent analytical and problem-solving skills are required.
7. Ability to prioritize tasks and work efficiently in a fast-paced environment.
8. Excellent collaboration and teamwork skills.
9. Fresh graduates are highly encouraged.