Project coordinator

LanceSoft, Inc.; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

LanceSoft, Inc. in Penang, Malaysia seeks an experienced Project Coordinator to drive complex customer projects in a global tech setting.

You will coordinate across Project Management, Engineering, Sales and Operations to ensure on-time, in-scope delivery with high quality. Applicants should have 3+ years of project coordination or related experience, fluent Mandarin and English, and strong stakeholder management with excellent communication.

Qualifications

• 3+ years of experience in Project Coordination / Project Management / Sales Operations.
• Fluent Mandarin and English – written and verbal.
• Strong customer-facing and stakeholder management skills.
• Excellent communication and organizational skills.
• Proactive, solution-oriented approach; able to manage multiple priorities.

Responsibilities

• Coordinate and support complex customer projects across teams.
• Review customer documentation and create project profiles.
• Submit and track projects through engineering lifecycle.
• Organize project-specific part numbers and system configurations.
• Monitor progress, timelines, risks and deliverables; provide updates.
• Act as liaison between Project Managers, Engineering, Sales, Customers and Operations.
• Assist with planning, scheduling, governance and delivery; support QA.

Skills

Project coordination

Stakeholder management

Customer-facing

Communication

Multitasking

Education

Bachelor’s degree in IT / Project Management

Diploma / equivalent experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

We are looking for an experienced Project Coordinator with strong stakeholder management, project coordination, and customer-facing skills to join a global technology environment.

Experience: 3+ Years

Contract: 2 Years – Extendable

Public Holidays: Paid as applicable

Role Overview

The Project Coordinator will support the execution of configuration services and complex customer projects. The role involves coordinating activities across project management, engineering, sales, and operations teams to ensure projects are delivered on time, within scope, and according to quality standards.

Key Responsibilities

• Coordinate and support custom/complex customer projects
• Review customer documentation and create project profiles
• Submit and track projects through the engineering lifecycle
• Coordinate project-specific part numbers and system configurations
• Organize activities across Sales, Engineering and Operations
• Monitor project progress, timelines, risks and deliverables
• Prepare regular project status updates and reports
• Act as a key liaison between Project Managers, Engineering, Sales, Customers and Operations
• Participate in customer meetings and planning discussions
• Manage day-to-day project communication and coordination
• Support project planning, scheduling, governance and delivery
• Assist with quality assurance and validation of deliverables
• Identify risks, manage escalations and support issue resolution
• Contribute to process improvements and operational efficiency

Technical / Operational Exposure

• Experience working with project coordination or configuration services
• Familiarity with enterprise project management tools and systems
• Understanding of PC operating systems and deployment environments is advantageous
• Strong proficiency in Microsoft Excel, Word and PowerPoint
• Ability to analyze project performance and recommend improvements

Requirements

• 3+ years of experience in Project Coordination / Project Management / Program Management / Sales Operations
• Fluent Mandarin and English – written and verbal
• Strong customer-facing and stakeholder management skills
• Excellent communication and organizational skills
• Strong multitasking and time-management abilities
• Ability to manage escalations and resolve conflicts
• Proactive, solution-oriented approach
• Comfortable working under pressure and managing multiple priorities
• Bachelor’s degree in IT, Project Management or related field preferred; Diploma/equivalent experience also considered
• Willingness to work permanent US/night shift