Program Manager (Fintech)
Randstad
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Benefits offered by this job
Job summary
Randstad is seeking an experienced Program Manager to lead cross-functional initiatives within a fast-growing digital banking and fintech group in Malaysia. You will bridge executives, product, data, and regulatory stakeholders to drive programs from concept to execution.
You will optimize operational frameworks, monitor high-level KPIs, and shape new digital financial capabilities in a regional context with regional teams.
Qualifications
- 3–5+ years of experience in Program/Project Management, Business Operations, Strategic PMO, or consulting.
- Experience in financial services, fintech, or digital assets is preferred.
- Strong ability to align stakeholders and drive cross-functional programs.
Responsibilities
- Lead end-to-end, cross-departmental programs across product, ops, and tech.
- Establish governance, track KPIs, and provide executive-ready reports.
- Coordinate with department heads, product leads, and engineers to maintain momentum.
- Identify bottlenecks, optimize processes, and improve workflows.
- Collaborate with regional teams to ensure seamless delivery across borders.
Skills
Education
Tools
Job description
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our client is a well-capitalized digital banking and technology entity operating as the strategic Asian technology arm of an international banking group connecting Asia and the Middle East.
Combining the stability of institutional banking with the agility of a modern fintech, the company specializes in digital asset infrastructure, cross-border financial services, and advanced payment technologies. As part of their regional expansion, they are building out a key operational and technology hub in Malaysia to support high-impact global projects.
we are seeking an experienced and execution-focused Program Manager to lead complex, cross-functional initiatives across a fast-expanding digital banking and financial technology group. Acting as a strategic bridge between executive leadership, product development, data, and regulatory stakeholders, you will drive high-impact programs from conceptualization to execution.
This role offers broad visibility across the business, allowing you to leverage your core strengths—whether optimizing operational frameworks, managing high-level KPIs, or shaping new digital financial capabilities.
Program Leadership & Execution: Lead and oversee end-to-end, cross-departmental programs across product development, operations, and technical infrastructure.
Executive Alignment & Governance: Establish clear program frameworks, track key performance indicators (KPIs), and deliver structured, executive-ready reports and insights to senior leadership.
Stakeholder Management: Act as a central point of alignment across business functions, working closely with department heads, product leads, and technical teams to maintain momentum and manage dependencies.
Process Optimization: Identify operational bottlenecks, implement best-in-practice project management methodologies, and streamline workflows to drive efficiency.
Cross-Border Collaboration: Liaise with regional teams and cross-functional technical units (including data and developer teams) to ensure seamless delivery.
Experience: 3 to 5+ years of experience in Program/Project Management, Business Operations, Strategic PMO, or Management Consulting.
Industry Focus: Strong domain exposure within Financial Institutions, Fintech, Digital Assets, Modern Payments, or Commercial Banking.
Execution: Proven ability to synthesize complex operational inputs into clear strategies; proficient with modern PM toolsets, data platforms, and productivity tools.
Stakeholder Skills: High emotional intelligence and strong communication skills with the confidence to constructively manage senior upward stakeholders and department heads.
Language Proficiency: Fluency in English; proficiency in Business Mandarin is required to liaise effectively with regional development and technical teams.
Competitive Compensation: Attractive salary package matching market seniority (MYR 9,000 – RM 15,000 / SGD 5,000 – SGD 8,000 depending on location and experience).
High Impact & Visibility: Play a pivotal role in building out key capabilities for a high-growth regional financial institution.
Regional Exposure: Opportunity to work on cross-border financial transformation initiatives connecting Asia and global markets.
you will be joining the Executive Office, reporting directly to a Singapore-based Senior Manager.
in this role, you’ll serve as a key operational and strategic right-hand to senior leadership. You will work within a fast-moving, cross-border environment, collaborating daily with regional department heads, product managers, and engineering teams. This setup offers significant leadership exposure, empowering you to drive cross-functional alignment and make high-level decisions with strong support from executive management.
about the company
our client is a well-capitalized digital banking and technology entity operating as the strategic Asian technology arm of an international banking group connecting Asia and the Middle East.
Combining the stability of institutional banking with the agility of a modern fintech, the company specializes in digital asset infrastructure, cross-border financial services, and advanced payment technologies. As part of their regional expansion, they are building out a key operational and technology hub in Malaysia to support high-impact global projects.
about the job
we are seeking an experienced and execution-focused Program Manager to lead complex, cross-functional initiatives across a fast-expanding digital banking and financial technology group. Acting as a strategic bridge between executive leadership, product development, data, and regulatory stakeholders, you will drive high-impact programs from conceptualization to execution.
This role offers broad visibility across the business, allowing you to leverage your core strengths—whether optimizing operational frameworks, managing high-level KPIs, or shaping new digital financial capabilities.
Program Leadership & Execution: Lead and oversee end-to-end, cross-departmental programs across product development, operations, and technical infrastructure.
Executive Alignment & Governance: Establish clear program frameworks, track key performance indicators (KPIs), and deliver structured, executive-ready reports and insights to senior leadership.
Stakeholder Management: Act as a central point of alignment across business functions, working closely with department heads, product leads, and technical teams to maintain momentum and manage dependencies.
Process Optimization: Identify operational bottlenecks, implement best-in-practice project management methodologies, and streamline workflows to drive efficiency.
Cross-Border Collaboration: Liaise with regional teams and cross-functional technical units (including data and developer teams) to ensure seamless delivery.
Experience: 3 to 5+ years of experience in Program/Project Management, Business Operations, Strategic PMO, or Management Consulting.
Industry Focus: Strong domain exposure within Financial Institutions, Fintech, Digital Assets, Modern Payments, or Commercial Banking.
Execution: Proven ability to synthesize complex operational inputs into clear strategies; proficient with modern PM toolsets, data platforms, and productivity tools.
Stakeholder Skills: High emotional intelligence and strong communication skills with the confidence to constructively manage senior upward stakeholders and department heads.
Language Proficiency: Fluency in English; proficiency in Business Mandarin is required to liaise effectively with regional development and technical teams.
Competitive Compensation: Attractive salary package matching market seniority (MYR 9,000 – RM 15,000 / SGD 5,000 – SGD 8,000 depending on location and experience).
High Impact & Visibility: Play a pivotal role in building out key capabilities for a high-growth regional financial institution.
Regional Exposure: Opportunity to work on cross-border financial transformation initiatives connecting Asia and global markets.
you will be joining the Executive Office, reporting directly to a Singapore-based Senior Manager.
in this role, you’ll serve as a key operational and strategic right-hand to senior leadership. You will work within a fast-moving, cross-border environment, collaborating daily with regional department heads, product managers, and engineering teams. This setup offers significant leadership exposure, empowering you to drive cross-functional alignment and make high-level decisions with strong support from executive management.
strategic PMO, business operations, managing stakeholders
3–5 years of experience in Program/Project Management, Business Operations, Strategic PMO, or Management Consulting within Digital Assets, Fintech, or Commercial Banking.
Bachelor Degree
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