Program Manager (Fintech)

Randstad Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 167,000; Full time

Benefits offered by this job

Competitive salary

High visibility

Regional exposure

Job summary

Randstad Malaysia seeks an experienced Program Manager to lead cross-functional initiatives across product, operations, and tech. You will bridge executives, data teams, and regulators from concept to execution, shaping high-impact programs with visibility across the business.

The role emphasizes optimizing operational frameworks, driving KPI outcomes, and enabling new digital financial capabilities in a rapidly expanding fintech environment. Strong leadership and Mandarin ability are a plus.

Qualifications

• 3–5+ years in Program/Project Management, Business Operations, Strategic PMO, or Management Consulting.
• Strong domain exposure in Financial Institutions, Fintech, Digital Assets, or Banking.
• Ability to translate complex inputs into clear strategies using PM tools and data platforms.
• Excellent stakeholder management and communication, with senior leadership alignment.
• Fluency in English; Business Mandarin helpful for regional teams.

Responsibilities

• Lead end-to-end, cross-department programs across product, operations, and tech.
• Set program frameworks, track KPIs, and deliver executive-ready reports.
• Coordinate with department heads and technical teams to maintain momentum.
• Identify bottlenecks, apply project management best practices, streamline workflows.
• Collaborate with regional teams and data/developer units for delivery.

Skills

Strategic PMO

Business operations

Managing stakeholders

Education

Bachelor Degree

Job description

about the company

our client is a well-capitalized digital banking and technology entity operating as the strategic Asian technology arm of an international banking group connecting Asia and the Middle East.

Combining the stability of institutional banking with the agility of a modern fintech, the company specializes in digital asset infrastructure, cross-border financial services, and advanced payment technologies. As part of their regional expansion, they are building out a key operational and technology hub in Malaysia to support high-impact global projects.

about the job

we are seeking an experienced and execution-focused Program Manager to lead complex, cross-functional initiatives across a fast-expanding digital banking and financial technology group. Acting as a strategic bridge between executive leadership, product development, data, and regulatory stakeholders, you will drive high-impact programs from conceptualization to execution.

This role offers broad visibility across the business, allowing you to leverage your core strengths—whether optimizing operational frameworks, managing high-level KPIs, or shaping new digital financial capabilities.

Key Responsibilities

• Program Leadership & Execution: Lead and oversee end-to-end, cross-departmental programs across product development, operations, and technical infrastructure.
• Executive Alignment & Governance: Establish clear program frameworks, track key performance indicators (KPIs), and deliver structured, executive-ready reports and insights to senior leadership.
• Stakeholder Management: Act as a central point of alignment across business functions, working closely with department heads, product leads, and technical teams to maintain momentum and manage dependencies.
• Process Optimization: Identify operational bottlenecks, implement best-in-practice project management methodologies, and streamline workflows to drive efficiency.
• Cross-Border Collaboration: Liaise with regional teams and cross-functional technical units (including data and developer teams) to ensure seamless delivery.

Candidate Requirements

• Experience: 3 to 5+ years of experience in Program/Project Management, Business Operations, Strategic PMO, or Management Consulting.
• Industry Focus: Strong domain exposure within Financial Institutions, Fintech, Digital Assets, Modern Payments, or Commercial Banking.
• Execution: Proven ability to synthesize complex operational inputs into clear strategies; proficient with modern PM toolsets, data platforms, and productivity tools.
• Stakeholder Skills: High emotional intelligence and strong communication skills with the confidence to constructively manage senior upward stakeholders and department heads.
• Language Proficiency: Fluency in English; proficiency in Business Mandarin is required to liaise effectively with regional development and technical teams.

What’s On Offer

• Competitive Compensation: Attractive salary package matching market seniority (MYR 9,000 - RM 15,000 / SGD 5,000 - SGD 8,000 depending on location and experience).
• High Impact & Visibility: Play a pivotal role in building out key capabilities for a high-growth regional financial institution.
• Regional Exposure: Opportunity to work on cross-border financial transformation initiatives connecting Asia and global markets.

about the manager/team

you will be joining the Executive Office, reporting directly to a Singapore-based Senior Manager.

in this role, you’ll serve as a key operational and strategic right-hand to senior leadership. You will work within a fast-moving, cross-border environment, collaborating daily with regional department heads, product managers, and engineering teams. This setup offers significant leadership exposure, empowering you to drive cross-functional alignment and make high-level decisions with strong support from executive management.

skills

strategic PMO, business operations, managing stakeholders

qualifications

3-5 years of experience in Program/Project Management, Business Operations, Strategic PMO, or Management Consulting within Digital Assets, Fintech, or Commercial Banking.

education

Bachelor Degree