Operations Executive

Uqpay Technology; Johor Bahru; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

FinTech exposure

Competitive package

Healthcare support

Supportive team

Job summary

UQPAY is seeking an Operations Executive in Malaysia to coordinate cross-functional projects, manage external partners and turn data into actionable insights. The role involves aligning requirements, timelines and progress across teams in a fast-moving fintech environment.

Ideal candidates have a Bachelor's degree with 1–3 years in operations or project coordination, strong English, and a track record of analytical thinking and independent work. Join a dynamic global payments innovator.

Qualifications

• Bachelor's degree required, 1–3 years in operations or related field.
• Fluent English required; strong analytical and coordinating skills.
• Ability to drive tasks independently in a fast-moving environment.

Responsibilities

• Coordinate cross-functional projects across teams to align requirements, timelines and updates.
• Serve as operational contact for external partners and vendors, supporting onboarding and integration.
• Identify root causes of issues and drive corrective actions to resolution.
• Track industry developments and turn findings into practical input for business planning.
• Analyze operational data and prepare reports to support management decisions.

Skills

Project coordination

Analytical thinking

English proficiency

Independent work

Education

Bachelor's Degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Founded in 2016 and headquartered in Singapore, UQPAY is an international fintech innovator and a Major Payment Institution licensed by the Monetary Authority of Singapore. As a principal member of Visa, Mastercard and UnionPay, UQPAY provides digital payment solutions across global acquiring, card issuing, banking-as-a-service, collections and payouts, supporting more than 10,000 enterprise clients across 200+ countries and regions.

We are looking for an Operations Executive to coordinate cross-functional projects, manage external partners, resolve operational issues and turn business data into practical insights. This role is ideal for someone who enjoys connecting people, processes and technology in a fast-moving global fintech environment.

Founded in 2016 and headquartered in Singapore, UQPAY is an international fintech innovator and a Major Payment Institution licensed by the Monetary Authority of Singapore. As a principal member of Visa, Mastercard and UnionPay, UQPAY provides digital payment solutions across global acquiring, card issuing, banking-as-a-service, collections and payouts, supporting more than 10,000 enterprise clients across 200+ countries and regions.

We are looking for an Operations Executive to coordinate cross-functional projects, manage external partners, resolve operational issues and turn business data into practical insights. This role is ideal for someone who enjoys connecting people, processes and technology in a fast-moving global fintech environment.

What’s in It for Me

• FinTech experience: Develop your finance career in a fast-moving digital business environment.

• Competitive package: Base salary with fixed allowances.

• Healthcare support: Access to panel clinics for your healthcare needs.

• Supportive team environment: Work closely with internal and external stakeholders.

What You’ll Be Doing:

A. Cross-Functional Coordination: Keep requirements, timelines, progress updates and open issues accurate and aligned across teams.

B. Partner & Service Provider Management: Act as the main operational contact for external providers and partners, supporting onboarding, integration and ongoing coordination.

C. Operational Issue Resolution: Identify root causes, coordinate corrective actions and follow through until operational issues are fully resolved.

D. Market & Competitor Intelligence: Track industry developments and competitor activity, turning findings into practical input for business planning.

E. Data Analysis & Management Reporting: Analyse operational data, prepare reports and present clear findings to support management decisions.

Requirements

Must-Have

• Native or near-native fluency in English.

• Bachelor’s Degree with 1–3 years of experience in operations, project coordination or a related field.

• Experience coordinating projects across teams, including requirements alignment, timeline management and progress tracking.

• Strong analytical judgement with the ability to break down issues and drive them through to resolution.

• Self-directed, reliable and able to manage tasks independently in a fast-moving environment.

Good-to-Have

• Comfortable reading technical or API documentation and understanding data fields, process flows and basic system logic.

• Exposure to vendor onboarding, system integration or partner operations