Program Administrator / Senior (Bridgeview - Batu Kawan)

Plexus Corp.; Batu Kawan; On-site; MYR 48,000 - 70,000; Full time

Job summary

Plexus Corp. in Penang, Batu Kawan, Malaysia seeks an experienced Administrative Assistant to support Program Managers and cross-functional teams. You will own action logs, track delivery metrics, and coordinate materials for customer visits and business reviews.

The role involves daily customer interfacing for POs and inquiries, with AR/FIA/NRE recovery support as needed. The ideal candidate has a Bachelor's degree with at least 2 years of related experience and can manage multiple tasks in a

Qualifications

• Bachelor's degree with 2+ years of related experience preferred.
• Experience supporting program managers or cross-functional teams is a plus.

Responsibilities

• Provide efficient administration support to PMs and cross-functional teams, owning an action log and driving completion.
• Consolidate and track production metrics, trends, and deviations to delivery plans and takt time.
• Plan and coordinate materials for customer site visits and business reviews, and support on-site customer events.
• Run OT D reports, backlog and revenue/shipment reports, and support AR, FIA & NRE recovery activities as needed.
• Interface daily with customers for POs, dates, queries and requests, and participate in CNPS activities if applicable.

Skills

Administrative support

PM coordination

Education

Bachelor's degree

Job description

Purpose Statement: Supports Program Managers with monitoring and following up on actions from daily/weekly meetings, coordinates activities with other functions, engages with customers on change orders, generates reports and maintains visual metrics.

Key Job Accountabilities

• Provide efficient administration assistance to PMs and CFT with ownership of an action log and drive completion of actions to plan, including facilitating actions from other functions
• Supports PM with consolidating and tracking production metrics, trends, and exceptions to delivery plan, takt time, etc. Raises hand to ensure variance to plan and other issues are addressed
• Plan, coordinate and prepare materials for customer site visits and business reviews. Coordinate and prepare for on-site customer events in coordination with Customer Experience Team.
• Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials, assists in follow up and resolution of Accounts Receivable, and finished goods shipments, FIA & NREs recovery and potentially support APQP. Intermediate CRG communication with customer and coordination with CFT
• Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.

Education/Experience Qualifications

• Bachelor's Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.

Other Qualifications

• N/A

Physical Requirements

• N/A

Travel Requirements

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.