Program Administrator / Senior (Bridgeview - Batu Kawan)

Plexus Manufacturing Sdn Bhd; Batu Kawan; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Sports (e.g. Gym)

Parking

Event Center

Employee Privilege Program

Meal Sub

Job summary

Plexus Manufacturing Sdn Bhd is seeking a PMO support professional to assist Program Managers in monitoring actions from meetings and coordinating across functions. The role includes generating reports and maintaining visual metrics to ensure delivery plans are met.

The candidate will consolidate production metrics, manage action completion, and prepare materials for customer visits and business reviews. They will interact with customers on change orders and support AR/NRE recovery as required.

Qualifications

• Bachelor’s Degree with 2+ years of related experience preferred.
• Equivalent combination of education and/or experience will be considered.

Responsibilities

• Maintain an action log and drive completion of actions to plan in collaboration with PMs and cross-functional teams.
• Support consolidation and tracking of production metrics, trends, and delivery plan variances.
• Plan, coordinate and prepare materials for customer site visits and on-site events with the Customer Experience Team.
• Handle daily delivery tasks including on-time delivery reporting, backlog and revenue/shipment reporting, and AR/NRE recovery support.
• Interface with customers for POs, commitment dates, and queries; assist with cNPS activities as needed.

Education

Bachelor’s Degree

Job description

Purpose Statement: Supports Program Managers with monitoring and following up on actions from daily/weekly meetings, coordinates activities with other functions, engages with customers on change orders, generates reports and maintains visual metrics.

Key Job Accountabilities:

• Provide efficient administration assistance to PMs and CFT with ownership of an action log and drive completion of actions to plan, including facilitating actions from other functions
• Supports PM with consolidating and tracking production metrics, trends, and exceptions to delivery plan, takt time, etc. Raises hand to ensure variance to plan and other issues are addressed
• Plan, coordinate and prepare materials for customer site visits and business reviews. Coordinate and prepare for on-site customer events in coordination with Customer Experience Team.
• Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials, assists in follow up and resolution of Accounts Receivable, and finished goods shipments, FIA & NREs recovery and potentially support APQP. Intermediate CRG communication with customer and coordination with CFT
• Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.

Education/Experience Qualifications:

• Bachelor’s Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.

Other Qualifications:

• N/A

Physical Requirements:

• N/A

Travel Requirements:

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Make a difference with Plexus.

We are creators. Innovators. Engineering, manufacturing, supply chain and service experts passionate about building a better world. When you join Plexus, you’ll be part of a collaborative, imaginative team of problem-solvers. You’ll partner with leading companies across the globe to bring exciting, life-changing new technologies to their customers.

Plexus is a global company where you can push the boundaries of innovation and discover your highest potential. You can deliver solutions to our customers through visionary products that protect lives, discover elusive answers, help people and cultures connect, and revolutionize how we experience the world around us. Whether you’re an experienced professional or skilled manufacturer, a recent graduate ready to make an impact or a student eager to gain hands‑on internship experience — with a career at Plexus, you can make a real difference.

Make a difference with Plexus.

We are creators. Innovators. Engineering, manufacturing, supply chain and service experts passionate about building a better world. When you join Plexus, you’ll be part of a collaborative, imaginative team of problem-solvers. You’ll partner with leading companies across the globe to bring exciting, life-changing new technologies to their customers.

Plexus is a global company where you can push the boundaries of innovation and discover your highest potential. You can deliver solutions to our customers through visionary products that protect lives, discover elusive answers, help people and cultures connect, and revolutionize how we experience the world around us. Whether you’re an experienced professional or skilled manufacturer, a recent graduate ready to make an impact or a student eager to gain hands‑on internship experience — with a career at Plexus, you can make a real difference.

Perks and benefits

• Medical
• Miscellaneous allowance
• Dental
• Sports (e.g. Gym)
• Parking
• Event Center
• Employee Privilege Program
• Meal Sub