Program Administrator / Senior (Bayan Lepas - Penang)

Plexus; Penang; On-site; MYR 30,000 - 42,000; Full time

Job summary

Plexus Corp. in Penang is seeking an entry-level Delivery Support role to assist Program Managers and the Customer Focus Team with daily administrative tasks and coordination with internal Plexus functions.

You will help prepare data analyses, reports, and customer presentation materials, support on-site events, and manage routine delivery tasks such as OTD and shipment reporting, engaging with customers on orders and inquiries.

Qualifications

• Minimum a two-year technical or business degree.
• Experience of 1 year or more is preferred; Less than one year is acceptable.
• Experience of 1 year of direct engineering support experience is desirable.

Responsibilities

• Provide administrative assistance to PMs and CFT to enable the CFT to focus on delivery.
• Prepare internal and customer-facing data analysis, reports, metrics, visual graphs and tools in support of delivery objectives.
• Assist with preparation of customer presentation materials for customer visits and business reviews. Helps coordinate and prepare for on-site customer events in coordination with Customer Experience Team.
• Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials and finished goods shipments, FIA & NREs recovery and potentially support APQP. Basic CRG communication with customer and coordination with CFT
• Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.

Skills

Administrative skills

Data analysis & reporting

Customer communication

Presentation support

Education

Two-year technical or business degree

CE/EE Associates or AAS in Management preferred

Tools

Microsoft Office

Job description

Purpose Statement: Supports Program Managers with daily tactical and administrative activities, liaising with the Customer Focus Team (CFT), Plexus functional areas and junior customer representatives.

Key Job Accountabilities:

• Provide administrative assistance to PMs and CFT to enable the CFT to focus on delivery.
• Prepare internal and customer-facing data analysis, reports, metrics, visual graphs and tools in support of delivery objectives.
• Assist with preparation of customer presentation materials for customer visits and business reviews. Helps coordinate and prepare for on-site customer events in coordination with Customer Experience Team.
• Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials and finished goods shipments, FIA & NREs recovery and potentially support APQP. Basic CRG communication with customer and coordination with CFT
• Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.

Education/Experience Qualifications:

• Education/Experience Qualifications: A minimum of a two-year technical or business degree is required; a CE/EE Associates or AAS in Management is preferred.
• Less than One (1) year of related experience is required; One (1) or more years of related experience is preferred.
• Experience of 1 year of direct engineering support experience is desirable.
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications:

• N/A

Physical Requirements:

• N/A

Travel Requirements:

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.