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DAVISCOMMS (MALAYSIA) SDN BHD in Simpang Ampat, Penang, is seeking an experienced Program Manager to lead and coordinate complex production and logistics programmes across manufacturing operations. This full-time role focuses on on-time delivery, cost control, and alignment with company objectives.
You will manage RFQ coordination, sales orders, production scheduling, and cross-functional teams to meet customer requirements and quality standards.
About the role DAVISCOMMS (MALAYSIA) SDN BHD is seeking an experienced Program Manager to join our operations in Simpang Ampat, Penang. This is a full-time position that plays a strategic role in overseeing and coordinating complex production and logistics programmes across our manufacturing operations. As Program Manager, you will be responsible for managing multiple interdependent projects, ensuring timely delivery, cost control, and alignment with our organisational objectives. This role is essential to maintaining operational excellence and driving continuous improvement across our production planning and scheduling functions.
Job Summary:
To lead and manage customer programmes from quotation and project planning through New Product Introduction (NPI), product launch, mass production and delivery. The Program Manager will coordinate cross-functional teams to ensure programmes meet customer requirements, quality standards, cost targets and delivery schedules while achieving customer satisfaction and company objectives.
Key Responsibilities:
Responsible for multiple program management actions including, but not limited to Request for Quote (RFQ) coordination, enter/manage Sales Orders, generate production orders, updating schedules and forecast schedules (where needed), etc.
Responsible for all administrative functions including, but not limited to sales order maintenance, request for information, quoting, organizing customer meetings and maintaining customer files.
Responsible for assuring delivery in accordance with customer requirements and manufacturing capabilities. Acts as customer liaison and responds to inquiries concerning the product and its current manufacturing status.
Ensuring that performance on key business metrics achieves business objectives (revenue growth, margin performance, cost management/PPV, inventory turns, AR management, etc.)
Work with production teams to drive sales orders and schedules for all customer products. Works closely with technical, production, and material departments to facilitate the build of customer products through the entire process
Monitor and drive customer satisfaction driving plant operations to provide excellent performance.
Manages process readiness by driving effective meetings with both internal and external teams.
Escalating need for support internally and externally to resolve issues slowing down builds.
Manages process readiness by driving effective meetings with both internal and external teams.
Interfacing with the customer at a high level and being able to successfully manage key revenue programs to avoid escalations.
Anticipates next step in manufacturing flow and prepares for the next step ahead of time.
Hire, develop and retain a high performing team.
Drive business growth to existing customers.
Collaborate in new business development activities.
Capacity planning and establishing realistic commitments.
Managing build priorities internally & with customer.
Expediting units between work cells and test stations.
Must be present on the manufacturing floor to expedite builds.
Resolving internal resource constraints
Providing customer real-time status updates
Timely and accurate daily build status reporting
Coordinates workflow between front end and back end
Ensures his/her areas of responsibilities comply with AS9100 (ISO9001) & ISO13485 requirements, customer requirements, applicable statutory and regulatory requirement.
Requirements:
Hirer responsiveness Salary match Number of applicants
Machinery & Automation 51-100 employees
Daviscomms (Malaysia) Sdn Bhd was established in year 2000 and is in the business of providing Contract Manufacturing Services. The factory is ISO 9001:2015 and ISO 13485:2016 certified and is located in Simpang Ampat, Penang. It has a 4000 square meter manufacturing facility and processes to cater to various needs of our customers' products.
Our head office Emerald EMS is located in New Hampshire USA, providing high-tech electronics manufacturing services and with many facilities located globally across USA, China and Malaysia. Emerald EMS specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Industrial Controls, Medical, Power & Infrastructure, Semiconductor and Telecommunications sectors.
We seek ambitious individuals to join us in the following appointment.
Daviscomms (Malaysia) Sdn Bhd was established in year 2000 and is in the business of providing Contract Manufacturing Services. The factory is ISO 9001:2015 and ISO 13485:2016 certified and is located in Simpang Ampat, Penang. It has a 4000 square meter manufacturing facility and processes to cater to various needs of our customers' products.
Our head office Emerald EMS is located in New Hampshire USA, providing high-tech electronics manufacturing services and with many facilities located globally across USA, China and Malaysia. Emerald EMS specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Industrial Controls, Medical, Power & Infrastructure, Semiconductor and Telecommunications sectors.
We seek ambitious individuals to join us in the following appointment.