Production Shift Leaders

Guocera Sdn Bhd; Kluang; On-site; MYR 67,000 - 112,000; Full time

Job summary

Guocera Sdn Bhd is seeking a capable Production Shift Supervisor to lead technicians and operators, ensuring production aligns with the plan, SOPs, and quality standards. You will monitor output, allocate manpower, and coordinate assignments to meet targets and maintain safe, efficient operations.

The role requires 3–5 years in manufacturing, strong leadership, and a solid understanding of process control and product quality.

Qualifications

• Diploma/Certificate in Mechanical or Electrical Engineering, Mechatronics, Manufacturing Technology or related field.
• 3–5 years in manufacturing/production operations, preferably ceramic tile or automated environments.
• Experience leading operators and technicians during shifts.
• Solid understanding of production processes, product quality, process control, and safety requirements.

Responsibilities

• Lead and supervise production technicians and operators during the shift.
• Ensure activities align with the production plan, SOPs, work instructions, and quality standards.
• Monitor output and achieve shift targets.
• Allocate manpower and coordinate work assignments as needed.
• Monitor critical process parameters and keep operations within limits.
• Oversee product quality, defect trends, and take corrective actions.
• Ensure machinery and utilities operate safely and reliably.
• Support troubleshooting and coordinate breakdow n recovery.
• Verify production checks and maintain records.
• Conduct shift briefings and smooth handovers.
• Ensure safety, 5S, and environmental requirements are followed.
• Coach operators and technicians to improve competency and productivity.

Skills

Leadership

Supervisory skills

Team development

Process analysis

Safety & 5S

Shift coordination

Education

Diploma/Certificate in Mechanical or Electrical Engineering or Mechatronics

Tools

HMI-based systems

Process monitoring

Production reporting software

Job description

1. Lead and supervise production technicians and operators during the assigned shift.

2. Ensure production activities are carried out according to the production plan, SOPs, work instructions, and quality requirements.

3. Monitor production output and ensure shift targets are achieved according to plan.

4. Allocate manpower effectively and coordinate work assignments based on production requirements.

5. Monitor critical process parameters and ensure operating conditions remain within approved limits.

6. Monitor product quality, defect / reject trends, and take or coordinate corrective action when abnormalities occur.

7. Ensure production machinery, HMI systems, conveyors, utilities, and related equipment operate safely and reliably.

8. Support first-line troubleshooting, coordinate breakdown recovery, and elevate major equipment or process issues promptly.

9. Verify completion of production checks, process inspections, maintenance checks, and production records.

10. Conduct shift briefings, communicate priorities, and ensure an effective shift handover.

11. Ensure compliance with safety, housekeeping, 5S, environmental, and company requirements.

12. Coach and guide operators and technicians to improve competency, discipline, productivity, and work quality.

Technical & General Skills Requirements

Strong leadership, supervisory, manpower coordination, and team development skills.

Good understanding of manufacturing processes, process control, and product quality requirements.

Competent in HMI-based systems, process monitoring, and production reporting.

Good troubleshooting, problem-solving, decision-making, and Root Cause Analysis capability.

Basic mechanical and electrical troubleshooting knowledge.

Ability to analyze production output, defect trends, downtime, and process abnormalities.

Effective communication, reporting, coaching, and cross-functional coordination skills.

Strong safety, 5S, discipline, continuous improvement, and shift-work commitment.

Professional / Technical Qualification(s)

Diploma, Certificate, SKM, or equivalent qualification in Mechanical Engineering, Electrical Engineering, Mechatronics, Manufacturing Technology, Industrial Technology, Ceramic Technology, Industrial Maintenance, or a related field.

Minimum 3–5 years of experience in manufacturing or production operations, preferably in ceramic tile or continuous / automated production environments.

Experience leading operators and technicians during shift operations.

Good understanding of production processes, product quality requirements, and process control.

Competent in HMI-based production systems, process monitoring, troubleshooting, and production reporting.

Basic knowledge of mechanical and electrical troubleshooting, with good safety and 5S awareness.

Guocera Tile Industries is a member of the Hong Leong Group, a Malaysian conglomerate with diverse businesses interests in various countries globally. CERAMICHE GUOCERA ranks among the most reputable brands in the global marketplace, supplying tiles to many prestigious commercial and residential development projects in over 50 countries worldwide. We provide a complete range of products ranging from glazed wall & floor tiles, porcelain tiles to fashionable crafted decorative accessories. Our team of more than 1,000 employees in our operations in Petaling Jaya, Kluang and Meru are committed to providing the best products to our customers wherever they are in the world. In line with our continuous quest for growth and globalization of our business activities, we seek ambitious and dynamic professional’s to join our team.

Hong Leong Group is involved in a wide range of manufacturing and distribution activities that generates a revenue base exceeding USD 2.5 billion. The Group's manufacturing and distribution operations and products are represented and distributed by a worldwide network of branches, appointed distributors and agents. Leveraging on its diversity and strength, the Group is committed to producing goods of the highest quality at affordable prices through continuous improvement, innovation, research and development.

Our Locations:

Head Office :

Petaling Jaya

Factory :

Meru, Klang and Kluang, Johor

Ceramic Research Company

Kapar, Selangor

Guocera Tile Industries is a member of the Hong Leong Group, a Malaysian conglomerate with diverse businesses interests in various countries globally. CERAMICHE GUOCERA ranks among the most reputable brands in the global marketplace, supplying tiles to many prestigious commercial and residential development projects in over 50 countries worldwide. We provide a complete range of products ranging from glazed wall & floor tiles, porcelain tiles to fashionable crafted decorative accessories. Our team of more than 1,000 employees in our operations in Petaling Jaya, Kluang and Meru are committed to providing the best products to our customers wherever they are in the world. In line with our continuous quest for growth and globalization of our business activities, we seek ambitious and dynamic professional’s to join our team.

Hong Leong Group is involved in a wide range of manufacturing and distribution activities that generates a revenue base exceeding USD 2.5 billion. The Group's manufacturing and distribution operations and products are represented and distributed by a worldwide network of branches, appointed distributors and agents. Leveraging on its diversity and strength, the Group is committed to producing goods of the highest quality at affordable prices through continuous improvement, innovation, research and development.