Production IT Technician: Networking & Windows Expert

IoTronix; Penang; Hybrid; MYR 40,000 - 72,000; Full time

Job summary

IoTronix in Penang, Malaysia, seeks an IT Support Engineer to provide comprehensive hardware and software support for internal users and production environments. You will handle level 2 issues across network, Windows, applications, peripherals, CCTV and door access, investigate problems, and implement durable solutions while minimizing downtime.

The role requires a Diploma in IT or CS and 2–4 years of experience in corporate or manufacturing settings, with a proactive, customer‑focused approach

Qualifications

• Diploma in Information Technology, Computer Science, or a related field.

Responsibilities

• Provide hardware and software support for clients.
• Perform level 2 support for Network, Windows, Applications, hardware peripherals, CCTV, Door Access support.
• Investigate problems, including identification, root cause analysis, solution definition, development, and implementation.
• Production IT support.

Skills

Networking fundamentals

Windows administration

Enterprise security systems (CCTV/door

Education

Diploma in Information Technology or Computer Science

Job description

IoTronix in Penang, Malaysia, seeks an IT Support Engineer to provide comprehensive hardware and software support for internal users and production environments. You will handle level 2 issues across network, Windows, applications, peripherals, CCTV and door access, investigate problems, and implement durable solutions while minimizing downtime.

The role requires a Diploma in IT or CS and 2–4 years of experience in corporate or manufacturing settings, with a proactive, customer‑focused approach