Production IT Technician - Shift Support & AV/Network Setup

MCSB Group; Batu Kawan; On-site; MYR 33,000 - 60,000; Full time

Job summary

MCSB Group in Penang, Batu Kawan, is seeking an IT Support Technician to install, troubleshoot, and maintain hardware and software in a manufacturing environment. You will coordinate with vendors, configure networks, and support meeting room AV equipment.

Candidates should have a Diploma in Computer Science or Information Systems, plus 1 year in production IT support. Strong TCP/IP knowledge, hardware/software assembly, and problem solving are essential.

Qualifications

• Diploma in Computer Science or Information Systems required.
• 1 year of support experience in a factory production environment is a plus.
• Good knowledge of TCP/IP networking (LAN/WAN).
• Hardware and software assembly, upgrades, repairs, troubleshooting and resolution skills.
• Able to troubleshoot PCs and laptops running various Windows OS versions.
• Performing tests and evaluations on new software and hardware.
• Able to work independently.
• Must be a team player.

Responsibilities

• Set up, install and troubleshoot IT hardware and software in production.
• Work with vendors for new IT hardware arrivals and installation.
• Set up network configuration and DNS for production machines.
• Change VLAN and support AV equipment for meeting rooms.
• Provide shift pass-down with incident details and resolutions.
• Inventory control and asset management for hardware and software.

Skills

TCP/IP networking

Hardware troubleshooting

Windows OS support

Independent work

Team collaboration

Education

Diploma in Computer Science/Information Systems

Tools

PC assembly

Laptop repairs

Job description

MCSB Group in Penang, Batu Kawan, is seeking an IT Support Technician to install, troubleshoot, and maintain hardware and software in a manufacturing environment. You will coordinate with vendors, configure networks, and support meeting room AV equipment.

Candidates should have a Diploma in Computer Science or Information Systems, plus 1 year in production IT support. Strong TCP/IP knowledge, hardware/software assembly, and problem solving are essential.